Debbie Wood
Vasse
Summary
Confident office manager/administrator with exemplary customer relation and organisational skills. Successful team player with more than 21 years in food service supply business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Service-driven professional who takes enormous pride in a job well done. Personable and reliable employee and team player who strives to lift others in a busy and often challenging environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Safety Administrator
Byrnecut Australia
07.2022 - Current
- Ensured compliance with OSHA regulations through timely inspections and accurate recordkeeping.
- Enhanced workplace safety by recording thorough risk assessments and implementing corrective actions.
- Served as a liaison between the company and regulatory agencies, ensuring clear communication regarding safety requirements and expectations.
- Assisted HR in onboarding new hires by providing essential safety training and guidance, ensuring their smooth integration into the workplace environment.
- Evaluated contractor safety performance, ensuring adherence to established standards before granting access to worksites.
- Conducted regular audits of safety practices, identifying areas for improvement and implementing necessary changes.
- Recognized, documented, and advised on removal of hazards.
- Responded to any emergencies as instructed and with utmost efficiency.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Conducted drug and alcohol testing to ensure compliance with site policies.
Office Manager
Dardanup Butchering Company
12.2014 - 07.2022
- Supervised front-end associates in fast-paced and demanding environment
- Backed up front-line staff with expert handling of various common and complex administrative tasks
- Developed intra-office communication processes to improve communication between units
- Planned and established office management systems and achieved enhanced organizational performance
- Standardized office processes, regulated communications, created filing systems, and carefully delegated and oversaw administrative tasks
- Demonstrated top-notch communication skills daily in interactions with management, staff, and customers
- Trained new employees in office practices and procedures
- Trained new employees in clerical tasks and office policies to avoid misunderstandings and enhance productivity.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Administrator
Craven Foods
07.2002 - 11.2014
- Handled clerical work, fielded customer inquiries, and resolved equipment issues without assistance to keep burden off senior management
- Used persuasive communication skills to market products and services
- Explained products and answered questions to encourage customers to complete purchases
- Tracked and followed up with leads to convert prospects into customers
- Created strong client relationships by providing timely responses to information requests
- Identified sales opportunities and presented key benefits of products to secure new business
- Answered questions and provided customers with pricing information.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Education
Graduate Diploma of Education - Education
Edith Cowan University
Nedlands, WA11.1990
Bachelor of Arts - English Literature/Australian History
University of WA
Nedlands, WA12.1989
Skills
- Invoicing and Billing
- Training and Development
- Administration and Reporting
- Customer Relations
- Data Entry/ Phone orders
- Accounts Payable and Receivable
- Team Leadership
- Scheduling and Coordinating
- Team Building
- Safety management systems
- Safety and compliance inspections
- Records/files maintenance
References
REFERENCES
Murray Cornelius
Foreman
Byrnecut Australia
0477 876 461
Robert McLean
Dardanup Butchering Company
0404 712 866
Ric Skipworth
Personal referee
0400 339 751
Additional Information
Hold current WA C-A class license
Fully COVID vaccinated (3)
Regularly pass drug testing at work
Contact
West Busselton, WA 6280
Education and Training
other,Perth WA,other,Nedlands WA
Certification
Mental Health First Aider
St John's First Aid
Certified Drug and Alcohol Tester
INX system (intuition, incontrol, inflight)
Timeline
Safety Administrator
Byrnecut Australia
07.2022 - Current
Office Manager
Dardanup Butchering Company
12.2014 - 07.2022
Office Administrator
Craven Foods
07.2002 - 11.2014
Mental Health First Aider
St John's First Aid
Certified Drug and Alcohol Tester
INX system (intuition, incontrol, inflight)
Graduate Diploma of Education - Education
Edith Cowan University
Bachelor of Arts - English Literature/Australian History
University of WA
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