Debisha Jargha
Auburn,NSW
Summary
Dynamic and results-oriented professional with experience at Mark Moran Age Care, excelling in customer service and problem-solving. Demonstrated ability to improve customer satisfaction and maintain high standards of cleanliness and safety. Skilled in cash register operation and effective communication, fostering positive relationships and enhancing guest retention. Proven track record of quick learning and strong work ethic, contributing to continuous improvement and profitability.
Overview
2
2
years of professional experience
Work History
Food & Beverage Attandance Assistant
Mark Moran Age Care
06.2024 - Current
- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
- Implemented cost control measures to maintain profitability while delivering high-quality services.
- Improved customer satisfaction by implementing efficient service processes and maintaining food quality standards.
- Collaborated with kitchen staff to ensure timely delivery of delicious and visually appealing dishes.
- Utilized point-of-sale systems effectively to manage orders, payments, and other transactions smoothly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected residence loads.
- Developed and maintained positive relationships with customer to enhance service.
- Handled customer complaints professionally, leading to improved guest retention rates.
Receptionist
Awafi Charcoal Chicken Resturant
04.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Undergraduate - Early Childhood Education
Excelsia College
Macquarie Park, NSWGraduate Diploma - Hospitality Management
Kingston Institute Australia
Haymarket, NSW02.2024
Skills
Positive Attitude
Quick Learner
Customer Service
Strong Work Ethic
Problem-Solving
Cash Register Operation
Excellent Communication
Cleaning and sanitation
Languages
Nepali, Hindi and English
Native or Bilingual
Timeline
Food & Beverage Attandance Assistant
Mark Moran Age Care
06.2024 - Current
Receptionist
Awafi Charcoal Chicken Resturant
04.2022 - 05.2024
Undergraduate - Early Childhood Education
Excelsia College
Graduate Diploma - Hospitality Management
Kingston Institute Australia
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