Deblina Nag Choudhury

• Company Overview: One of the leading companies in global metal recycle market.
• I am currently serving as the Quality Assurance Lead for a project focused on migrating their billing system from one platform to a new product platform.
• My role involves collaborating with the business, third-party vendors, and the TCS dev team to ensure the successful delivery the project.
• I track development progress, assist with technical queries through stakeholder meetings, conduct quality checks on deliverables, and prepare weekly status reports for the management.
• Additionally, I participate in solution design discussions for interfaces with both the SAP functional and technical teams.
• I manage work across multiple time zones (AEDT, US EST, IST) and collaborate with the testing team to define test scenarios for end-to-end integration testing.
• One of the leading companies in global metal recycle market.

I was on maternity leave during this period. Strengthened emotional intelligence through nurturing and caregiving.

• Worked as an SAP functional analyst on an S4/HANA Foundation project, conducting impact analysis on the existing SAP IS-U code base to prepare for migration to S4/HANA.
• Collaborated closely with Synergy's Business and Technical teams to identify business scenarios and impact codes.
• Worked with the testing team to define test scenarios for both foundation work and the upcoming migration.
• Assisted the UAT team in completing testing for the foundation work.
• Participated in business workshops focused on data governance and innovation to integrate into the S4/HANA migration.

I took a time off from professional life to achieve personal goals. During this period, I travelled to overseas to look after my parent.

• Returned to work after maternity leave with renewed focus and commitment to professional goals.
• As a senior SAP consultant worked on reports, workflows and enhancements.
• Worked on designing billing tariffs & related device management configurations.
• Collaborated across project teams to clarify code/object level dependencies.
• Analysed billing system and identified gaps for improvements.
• Coordinated with change management & helped with go-live activities.
• Prepared and executed test plans to support SIT.

I was on maternity leave during this period with my first born. I enhanced my emotional intelligence through nurturing and caregiving. Learned and adapted quickly into new situations in personal space.

• Worked as a lead SAP consultant on multiple projects, handling tasks such as requirement gathering, gap analysis, solution design, and implementation.
• Collaborated with stakeholders, ensuring alignment with business goals.
• Led cross-functional teams to deliver projects on time.
• Worked closely with retail business teams to support User Acceptance Testing.
• Key projects included implementing OData services, configuring correspondence letters in the PWB framework, Idoc configuration and enhancements, billing rates, and BRF+ rules.

• Worked as a Business Analyst in the Credit & Collections Team, focusing on business cases, process optimization, and customer journey mapping.
• Managed debt reduction programs for mass-market portfolios and contributed to the Digital Transformation program with new payment plans.
• Collaborated with Regulatory and Legal teams on credit-related changes, identified process improvements through data analysis, and participated in UAT & PVT.
• Additionally, reviewed functional design documents to ensure alignment with business requirements.

• Company Overview: Client: Origin Energy
• Worked as onsite Billing Lead - Functional & Technical.
• Billing Tariff design & configuration including annual price upgrades.
• Bill Print design and development in PWB for Standard, Collective and Non-energy Invoices.
• BPEM configuration, including identifying & building auto resolution steps.
• Developed multiple reports, FMs, Billing variants, FQevents etc.
• Ensured smooth collaborations across streams incl onsite & offshore teams.
• Identified sustainable solution for SAP CRM ISU replication processes.
• Client: Origin Energy

• Company Overview: Client: Northern Ireland Electricity
• Worked as technical lead - Billing Module.
• Created business process documents to capture requirements.
• Designed objects in Billing & Metering module, including correspondences in PWB.
• Worked on Billing Master Data Configuration and EMMA Case Configuration.
• Supported various stages in test cycle through data creation & verification.
• Upskilled offshore team members in SAP IS-U.
• Ensure smooth collaboration between onsite & offshore team.
• Client: Northern Ireland Electricity

• Company Overview: Client: Sudbury Hydro (Canada)
• Worked as SAP consultant across multiple projects.
• Developed ALV reports, function modules, BOR Objects and ABAP Proxy.
• Worked on Billing Variants and Correspondence using Print Workbench.
• Implemented various enhancements through BADIs, User Exits & FQEVENTS.
• Worked on ALE Idocs & Workflows.
• Client: Sudbury Hydro (Canada)