Debmita (Deb) Gupta Saha
Sydney,NSW
Summary
I have 13+ years of experience in the tech industry; mainly in the Insurance and Finance services. I have led complex digital projects and worked with diverse teams and have a proven track record of consistently delivering timely projects, addressing key business problems, and achieving overall improved business processes or results. I am passionate about finding the right technical solution to address business needs and customer pain-points.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
CHU Underwriting Agencies Pty Ltd
02.2024 - Current
- Analyse business processes to identify improvement opportunities and streamline workflows.
- Facilitate stakeholder meetings to gather requirements and ensure alignment on project objectives.
- Perform risk analysis, impact analysis and document requirements in JIRA, Confluence, create process maps.
- Discuss technical specifications with developers, conduct user acceptance testing.
- Assess new tools and technologies including AI solutions
- Supervise juniors
Senior Consultant
Appian
10.2023 - 02.2024
- Gathered requirements and planned Agile project delivery
- Completed extensive training on the Appian platform
- Collaborated with cross-functional teams to ensure alignment on project goals and client expectations.
Senior Business Analyst/Product Owner
Digital Experience Labs
06.2019 - 10.2023
- Delivered 11 impactful digital transformation projects in 4.5 years, enhancing business processes.
- Developed automated business processes, improving efficiency in insurance and loan applications for Fintech clients.
- Streamlined smart case management systems, resulting in faster processing times and improved conversion.
- Designed and implemented low-code solutions, process automation and microservices integration for pricing, underwriting, claims, loan review business processes.
Assistant Manager/Business Analyst
HSBC
09.2018 - 04.2019
- Enhanced Retail Banking operations through data analysis and business improvement solutions.
- Migrated legacy banking data onto modern analysis platforms like PowerBI and QlikSense.
- Facilitated team adoption of DevOps tools, improving project management and collaboration.
- Engaged with global stakeholders and SMEs to align on project objectives.
Business Analyst
IBM
05.2015 - 09.2018
- Enhanced client satisfaction through effective management of JLL and Bell Canada accounts.
- Facilitated streamlined communication among teams across various time zones.
- Conducted Agile requirements analysis, applying Kanban and Scrum methodologies effectively.
- Collaborated with development teams to ensure timely sprint planning and execution.
- Managed new service proposals and change requests to align with client needs and project goals.
- Developed and maintained web and mobile applications using diverse technologies.
Senior Developer
Schneider Electric
06.2012 - 05.2015
- Collaborated with global teams to enhance HVAC and Building Automation solutions (Schneider Struxureware).
- Analysed sales and marketing needs to improve functionalities.
- Completed training in HVAC systems and testing
- Data analysis of HVAC system responses using QlikView and Tableau.
- Designed user interfaces for HVAC applications using C# ASP.NET and Microsoft SQL.
- Participated in pilot Agile project, applying Scaled Agile methodologies effectively.
- Mentored interns and new hires, fostering professional development and skills.
- Secured full-time position within three months due to exceptional performance as an intern
Education
Master's and Bachelor's - Economics
University of Calcutta
Kolkata, India01.2012
Diploma in Computerised Accounting & Financial Decision Making - undefined
St. Xavier's University
Kolkata, India01.2011
Skills
- Business Analysis (following BABOK® Guide)
- Data Analysis
- Agile Project Delivery
- Product Management
- Stakeholder Management
- AI
- Process Automation
- BPM and Low-code Tools
- Web and Mobile applications
- API Integration
- Microservices
- RDBMS
- Insurance and Finance Domain Knowledge
- Attention to Details
Certification
- Certified ScrumMaster (CSM), Scrum Alliance, Inc.
- Certified Product Owner Course, Product HQ
- Appian Certified Associate Developer, Appian
- Workato Automation Pro I, II, III, Workato
- IBM Design Thinking Practitioner, IBM
- Web Application Architecture, University of New Mexico through Coursera
- Big Data Analysis using Apache Hadoop, Hortonworks
- Foundation Level Tester, ISTQB - International Software Testing Qualifications Board
- Microsoft C# Specialist, Microsoft
- Certified SQL Expert and Oracle 10g Professional, Oracle
Languages
English
Bengali
Hindi
Timeline
Senior Business Analyst
CHU Underwriting Agencies Pty Ltd
02.2024 - Current
Senior Consultant
Appian
10.2023 - 02.2024
Senior Business Analyst/Product Owner
Digital Experience Labs
06.2019 - 10.2023
Assistant Manager/Business Analyst
HSBC
09.2018 - 04.2019
Business Analyst
IBM
05.2015 - 09.2018
Senior Developer
Schneider Electric
06.2012 - 05.2015
Diploma in Computerised Accounting & Financial Decision Making - undefined
St. Xavier's University
Master's and Bachelor's - Economics
University of Calcutta
Passion
Travelling, Art and Culture. I love learning about different cultures, history and I believe, the best way to do that is by travelling and spending time with the locals. I have an eye for art and architecture...Spain is one of my favourite places.
Greatest Achievement
Came All India First in IT Aptitude Competition. Came 1st out of above 60,000 candidates in NIIT 6th National IT Aptitude Test held in February 2010. This led to the start of my career in IT.
Personal Information
Being a mum is my greatest achievement. I have a very mischievous toddler.
I am a committed worker and I can perform my best in a flexible work environment that gives me the opportunity to balance work-life, achieve career goals and also my mum-duties!