Deborah Calleja
Perth,WA
Summary
- Senior Mental Health Outreach Support Worker with proven expertise in assisting person with a Mental Health illness to live independently in the community, within a supported accommodation program. Excelling in client advocacy skills building and community engagement. Skilled in risk assessment and support plan documentation, I empower individuals to achieve independence and enhance their quality of life through tailored psychosocial support and effective collaboration with stakeholders. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- NDIS Screening Police Clearance - Expires 05/2026
- WA Driver’s License – 06/2026 – Class HR (Road worthy/Reliable Vehicle and able to travel)
- First Aid Training – Current - Expires 10/2025
- Working with Children – Expires 05/2026
- Mental Health 1st Aid – Expires 05/2026
- Cert IV in Mental Health - 2015
- Cert IV in Aged Care - 2013
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mental Health Outreach Support Worker
HS25 Supported Accommodation Program
01.2019 - 01.2025
- Company Overview: The HS25 program provides community based transitional housing management and tailored psychosocial supports. Focusing on independent living skills, Goal setting, connecting clients with other housing organisations, applications for waitlist, referrals for Mental Health supports when needed, working with other organisation who provides the Landlord side to the program.
- Provide in home supports to clients 2-6 hours weekly depending on need
- Attending appointments with Clients, Shopping support, Encouragement to participate within their community
- Documenting and updating Support Plan, Risk Assessment and WHS – 3-6 months, organisational documents, keeping consent and all other document up to date, and active on client’s electronic file.
- Attend rental inspection when scheduled
- Self-Scheduling and time management daily
- Meeting organisation monthly contracted hours to the Mental Health Commission
- Attend training and meetings as required
- The HS25 program provides community based transitional housing management and tailored psychosocial supports. Focusing on independent living skills, Goal setting, connecting clients with other housing organisations, applications for waitlist, referrals for Mental Health supports when needed, working with other organisation who provides the Landlord side to the program.
Mental Health Tenancy Support Worker
Rise Midland
01.2018 - 07.2018
- Support people in achieving a positive lifestyle while sustaining their tenancy through The Independent Living Program.
- Assist and work with tenants and stakeholders to maintain their homes to pass rental inspections. Action complaints.
- Assess and process new applications for program suitability, Review and update annually.
- Work in collaboration with Rise Property Team and Rise Mental Health Team and any other stakeholder involved in tenants care.
Aged Care Support Worker
Rise - South
01.2017 - 01.2018
- Provide in home care support for clients within the community living at home : Including- Domestic Assistance, Personal Care- Showering, Bed Baths, Palliative Care, Hoisting, Wheelchair Clients, Medication Competent, Respite, Social Support - Shopping or outings, Medical Appointments, Meal Preparation any other duties as required.
Support Worker
Just Better Care (360 Health)
01.2016 - 01.2017
- Providing in home care support for Elderly Clients in the Community - duties as above
Support Worker – Intake Coordinator
Moorditj Local Program
01.2008 - 01.2016
- Company Overview: Home Help Local Moorditj Program – Providing in Home Care for Indigenous People and Supports for Families a combined role of SW and Coordination
- Provide ongoing support to clients for services of Domestic Assistance, Personal Care – Showers, Bed Baths, Medication Delivery and Prompting, Transport, Social Support for clients to Shopping, Group Outings, Engaging within their community
- Organising relevant paperwork and carry out assessments of a new client wanting assistance
- Conducting Home Visits
- Review/Maintain ongoing contact with Clients to monitor changes in care needs
- Data entry on organisations Data program
- Writing up of Clients Care Plans
- Liaisons with others involved in Clients Care – Doctor’s, Pharmacy, Other Providers
- Report to Senior Coordinator
- Hard Copy and Electronic making of and Data Entry of Client Files
- Liaison with RAS – Regional Assessment Team
- Taxi Subsidy Scheme, manage spreadsheet and issuing of Taxi Vouches to Clients
- Manage Medication storage and filing process for organisation
- Basic Administrative duties of answering phone, filing
- Monitor Vehicle activity on a day-to-day basis forwarding of mileage sheets fuel dockets to transport , Reporting any damages
- Limited but some knowledge on Home Care Level Packages – E-tools
- Process and Action Staff Feedback Forms
- Home Help Local Moorditj Program – Providing in Home Care for Indigenous People and Supports for Families a combined role of SW and Coordination
Mental Health Peer Support Worker
Rise Midland
01.2019
- Assist people with serious and persistent mental illness on their recovery journey through community based individual advocacy service.
- Provide 1 on 1 supports to clients with Mental Health, Supporting and enabling clients to live more independently and access to community resources.
- Work with clients towards recovery goals.
- Develop and review clients supports and action plans, monitor and adjust as required, Work with other stakeholders.
- Work as part of team under the direction of Coordinator of Mental Health Services.
Skills
- Teamwork
- Client Communication
- Cultural Diversity Awareness
- Administrative Skills
- Care Assist
- CM3
- Procura
- Data Entry
- Training and Development
- Punctuality
- Organisational Skills
- Independence
- Self-Scheduling
- Client advocacy
- Risk Assessment
- Support plan documentation
- Mental health referrals
- Independent living skills
- Community engagement
- Team collaboration
- Stakeholders Engagement
- Time management
- Goal setting
- Documentation and reporting
- Relationship building
- Mental health assistance
- Activity planning
- Emotional support
- Budgeting and financial management
- Confidentiality and privacy
- First aid and CPR
- Clean driving record
- Verbal and written communication
- Client assessment
- Professional boundaries
- Active listening
- Community integration
- Empathy and patience
- Transportation assistance
- Health and safety awareness
- Basic caregiving
- Skill building
- Critical thinking
- Trauma-informed care
Certification
2024
De-escalating Conflict and Aggression
DV Alert Training 2 day Workshop
Gate-keeper Suicide Prevention
Coercive Control
2023
Cultural Awareness
Trauma Informed Care and Practice
Safe Professional Boundaries
Coping Skills
Introduction to Alcohol and other drugs Part 1
Epilepsy Management
2020
Human Rights and You
Hoist Training
2019
AOD Training
Recovery Planning Training
2017 - 2018
Medication Management (Amana Living May 2018)
Medication Compent (July 2018)
Manual Handling Training (Therapy Focus - Sept 2017)
Mandatory Training ATA(Rise -Jan 2017)
2017
Medication Management (ATA Training)
Manual Handling Training (ATA Training)
2016 - ACC Online / Revising under Rise Network 2018 : Topic included but not limited too
Transporting Client’s Safely
Abuse – Recognising and Reporting
Infection Control in a Home Care Setting -
WHS – Looking After Your Back
Promoting Independence Caring for a Person with Depression/Anxiety
Responding to Challenging Behaviours/Aggression
Privacy, Confidentiality, Dignity
Working Cultural Diversity
Person Centred Care
Dementia – Understanding the Condition
How to Document in a Home Care Setting
Personal Safety when Providing Care
Assist Clients with Medication
Other Training:
Introduction to Alcohol and Other Drugs – (Online Training) – 2015
Cultural Safety Training Working Better in Aboriginal and Torres Strait Islander Health – Module 1 - 2015
Medication Support and Administration for HACC Staff - 2015
Cert IV in Mental Health – 2015
RUAH 3 –Day Workshop – 2014
Inside a Family under Pressure- The Impact of Mental Illness
Awkward Conversations – About mental Health with Children and Families
Collaborative Practice – Building Workshop Relationship’s Across Sectors
Cert IV in Aged Care – 2013
Medication Competency – 2013
Mental Health First Aid – 2012
Understanding Mental Health (Workshop) - 2012
Grieving Aboriginal Way – 2012
Wellness in the Workplace – 2012
Effective Communication Strategies for Supervisors – 2012
Working with Aboriginal People ( Waititi Consultants) -2011
Working with Aboriginal People (Community West) – 2011
Occupational Therapy Carer Hoist Use Assessment -2010
Basic Foot and Nail Care Workshop (Community West) – 2010
Walking on Eggshells (Clan WA) – 2009
Medication Management and Workshops on Specific Competences of Medication Administration – 2009
Cert 111 in General Education for Adults (Pilbara Tafe) – 2004 Cert 111 in Human Services - 1996
References Professional
- Kym Daffern - 0432 311 950
- Alison Senior - 0419 656 550
Timeline
Mental Health Outreach Support Worker
HS25 Supported Accommodation Program
01.2019 - 01.2025
Mental Health Peer Support Worker
Rise Midland
01.2019
Mental Health Tenancy Support Worker
Rise Midland
01.2018 - 07.2018
Aged Care Support Worker
Rise - South
01.2017 - 01.2018
Support Worker
Just Better Care (360 Health)
01.2016 - 01.2017
Support Worker – Intake Coordinator
Moorditj Local Program
01.2008 - 01.2016
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