Summary
Overview
Work History
Education
Skills
Timeline
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Deborah Dalton

Tarro

Summary

Dynamic Assistant Store Manager at Aldi with a proven track record in cash management and team building. Enhanced store efficiency through strategic merchandising and staff training, leading to improved customer satisfaction. Adept at process improvement and fostering strong relationships, driving operational excellence in fast-paced retail environments.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Aldi
01.2025 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Business Operations Manager

Kmart
06.2022 - 01.2025
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Streamlined business processes by analyzing current procedures and implementing necessary improvements.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Trained new hires, providing information, and insight into corporate policies and procedures.
  • Established performance metrics to evaluate team effectiveness and identify opportunities for improvement.
  • Managed cross-functional teams for successful project completion and timely delivery of products or services.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Assisted in recruiting, hiring and training of team members.

Department Manager

Coles Supermarket
11.2012 - 06.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Certificate IV - Business Administration And Management

TAFE NSW
NSW
08-2026

Certificate IV - Hospitality

DMP Training
NSW
03-2011

Skills

  • Cash management
  • Visual merchandising
  • Inventory management
  • Staff training
  • Customer service
  • Team building
  • Process improvement
  • Conflict resolution
  • Sales reporting
  • Performance evaluation
  • Store operations
  • Stock management
  • Team management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Customer service and engagement
  • Inventory control
  • Employee recruitment
  • Relationship management
  • Operational efficiency
  • Time management
  • POS systems operations
  • Hiring and training
  • Upselling and cross selling
  • Sales expertise
  • Pricing and markdowns
  • Mentoring and coaching
  • Work Planning and Prioritization
  • Inventory counting
  • Order management
  • Records management
  • Shift scheduling
  • Flexible schedule
  • Records maintenance
  • Database management
  • Assignment delegation
  • Human resource policies
  • Regulatory compliance
  • Workforce management
  • Billing
  • Vendor management
  • Cost control
  • Verbal and written communication
  • New hire training
  • Team leadership
  • Cash auditing
  • Employee motivation

Timeline

Assistant Store Manager

Aldi
01.2025 - Current

Business Operations Manager

Kmart
06.2022 - 01.2025

Department Manager

Coles Supermarket
11.2012 - 06.2022

Certificate IV - Business Administration And Management

TAFE NSW

Certificate IV - Hospitality

DMP Training

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Deborah Dalton