Deborah Damas

Deborah is a highly respected and recognised Training Specialist. Experienced in adult learning principles and developing and delivering workshops and training programs to a diverse range of clients, With exceptional presentation and interpersonal abilities Deborah has the skills and experience to bring value to a prospective employer in a senior Training role, and seeks an opportunity to utilise these plus her strong organisational skills in the development of a challenging career path. Dynamic Trainer with 14 years of comprehensive experience teaching knowledge and skills to organization's staff members. Versed in preparing educational materials, conducting seminars and workshops and managing training budgets. Patient and cooperative professional familiar with successful teaching methodologies. Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.

Available on request, 'Today we had a very special visitor to our facility at Bourke Rd, Alexandria. Prime Minister Julia Gillard visited us to recognise DB Schenker for our achievements in Learning and Development. The Australian Government has announced their budget recently and an important part of this budget is to fund upskilling Australia's workforce. You might have seen our extensive training and course programs that we offer you. We can be really proud of this and I want to thank the GM HR and Deborah Damas in particular for their efforts in getting these programs off the ground for us' Ron Koehler, Chief Executive Officer Australia and New Zealand

• Qualified with Certificate IV in Training and Assessing, currently completing upgrade from TAA40104 to TAE40116;
• 10 years’ experience in Training and facilitation with a sound understanding of Adult Learning principles;
• Experienced in documenting competency based training mater;
• Excellent communication and interpersonal skills able to present to people on all levels, in small or large groups;
• Strong organisation and time management skills with a disciplined approach to priority management;
• A strong IT knowledge with skills in Microsoft Office products including Word, Excel, PowerPoint and the internet;
• Current Drivers licence and motor vehicle.

• Super Retail Group, Distribution Centre Trainer and Assessor, Started in 1972 and publicly listed in 2004, the Group has grown to become one of Australia's leading specialty retailers with more than 600 stores. Home to Amart Sports, Avanti fitness, BCF- Boating, Camping and Fishing, Goldcross Cycles, FCO - Fishing, Camping Outdoors, Ray's Outdoors, Rebel Supercheap Auto, Workout World and Super Retail commercial, the group operates in Australia, New Zealand and China. The DC Trainer and Assessor reports to the Learning and Development Manager., Undertaking training needs analysis and assessing competencies of team members within the Distribution Centre and stores in Standard Operating Procedures and associated qualifications;, Liaising with Group Logistics and retail stores to provide training reports and analyse data to identify gaps, make recommendations and assist in continual improvement;, Planning, organising and developing training programs and resources in line with the needs of Group Logistics and retail stores;, Coordinating training program resources including compliance pieces, HR policies and procedures;, Facilitating Super Retail group training programs, in accordance with delivery requirements, training resources, incorporating adult learning principles and ensuring quality training and assessment;, Completing all relevant paperwork and documentation for each training program conducted including updating the HRIS database;, Obtaining completed course evaluations at the conclusion of each course from participants;, Completing a Trainer Course evaluation form advising the Distribution Centre Manager of feedback from course participants;, Following up and assessing course assessments;, Facilitating induction programs for new Team Members and effectively manage and assess Team Members knowledge and competency against the requirements of their position., Financial – Developed Assessment documents to better assist in retraining team members, thus improving productivity at store and distribution centre level., Strategic – Executing annual training plan as per business requirements. Introducing SME’s (Subject matter experts) to better assist in our buddy system and roll out of continuous improvement training., Operational – Continuous improvement training targeting team members that are below average on reaching KPI’S ,all team members under this coaching plan are now above average pushing our required productivity by 35%., People – Soft skills training needs analysis conducted, training material developed in conjunction with results from the training needs analysis. Soft skills training executed, culture and communication has improved
• DB Schenker, National Logistics Trainer and Assessor, DB Schenker stands for transportation and logistics activities of Deutsche Bahn. The Logistics sector of DB is the second largest transportation and logistics services providers. Located in around 140 countries in the world DB Schenker has a global network geared towards customer service, quality and sustainability., Coordinated and delivered internal and external training programs for the logistics division nationally;, Coordinated training program resources including Certificate I, II and III in Transport and Logistics in line with VET quality training framework and the Induction Program;, Identified gaps through the use of training needs analysis systems;, Ensured the monitoring and review of skill levels of logistics personnel to bridge training gaps;, Supported and contributed to safety training for all DB Schenker employees;, Completed all relevant employee paperwork and documentation for training;, Assisted the Human Resources team with general training requirements., Certificate I, II and II in Transport and Logistics, Implemented a training structure for logistics that was aligned with company structure, culture and processes which saw an increase of 30% in staff meeting Key Performance Indicators (KPI's)., Implemented a buddy program for new starters to ensure all new team members have the support and training required, Rolled out Franklin covey 4dx training (this program provides a structure where by our current team members at every level can monitor their performance and hence improve productivity = meeting KPI’S.)
• Wise Guy Training, Workplace Trainer and Assessor, Wise Guy Training provide workplace training for the hospitality industry. Wise Guy Training offers a wide range of nationally accredited training programs that can be undertaken in the hospitality environment for small medium and large enterprises., Conducted orientation sessions and arranged on the job training for new trainers;, Coordinated training program resources in line with VET quality training framework;, Assisted with developing evaluation and feedback procedures and systems;, Assisted in ongoing training and personal development for trainers;, Visited all trainees on a regular basis for assessment;, Maintained and managed all documentation for claiming and auditing., Certificate II and III Community Pharmacy, Certificate II and III Retail, Certificate IV Retail Management, Certificate IV Frontline Management
• TSA The Training Company, Workplace Trainer and Assessor, TSA The Training Company is a National leading Registered Training Organisation, specialising in the delivery of Commonwealth and State Government funded Training to a diverse range of clients predominately in the retail, community pharmacy and business industries., Assisted in the development of training plans including skills recognition and learning assessment materials that align with national training packages and client needs;, Coordinated training program resources in line with VET quality training framework;, Evaluated training and through course evaluation feedback and implemented improvements;, Recorded and processed enrolments, progress, completion and termination date according to TSA requirements;, Maintained training administration and records including spreadsheets and databases relevant to training activity;, Liaised with the Australian Apprenticeship Representatives regarding training activity and processes;, Provided up-to-date training activity reports to the National Training Manager., Certificate III in Community Pharmacy, Certificate II in Retail, Certificate III in Retail, Certificate IV in Retail Management, Certificate IV in Frontline Management, Group Classroom training, Customer Service, Sales and promoting products and services, Theft Management, Point of Sale, Building, developing and coordinating teams and individuals in the workplace, Frontline Management, Loss and Prevention

• 4 years in a row recognized for being the top 10 best cleaning franchises within the network