Deborah Glover
Niagara Park,NSW
Summary
Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Knowledgeable in various baking and decorating techniques. Hardworking and passionate team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to secure position in the food industry. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Cake Decorator
Self-employeed
03.2019 - 10.2022
- Processed customer orders and payment transactions.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Managed material inventory and ordered new materials when needed.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared frostings and other toppings for cakes and pastries.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated [Type] pastries and cakes using colorful icings and piping techniques.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
Manager
Cheesecake Factory Inc
02.2021 - 03.2021
- Onboarded new employees with training and new hire documentation.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
Kitchen Assistant
Annette Sharp
06.2012 - 09.2018
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Plated and presented food following chef requirements.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Managed time to juggle multiple tasks simultaneously with ease.
- Assisted servers by providing glassware and utensils to guests.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated standard kitchen equipment with focus on safety and sanitation.
Education
No Degree - Chocolate Tempering
Bella Chocolates
Parramatta, NSW10.2017
High School Diploma -
Henry Kendall High School
Gosford, NSW12.1995
Skills
- Safe Work Practices
- Portion Standards
- Baking Equipment
- Visual Merchandising
- Suggestive Selling
- Cake Sculpting
- Icing Techniques
- Proper Storage Procedures
- Utensil Handling
- Equipment Preparation
- Floral Design
- Food Handling Standards
- Custom Creations
- Production and Processing
- Sanitizing Procedures
- Machinery Upkeep
- Color Mixing Skills
- Inventory Maintenance
- Special Requests
- Tool Preparation
Timeline
Manager
Cheesecake Factory Inc
02.2021 - 03.2021
Cake Decorator
Self-employeed
03.2019 - 10.2022
Kitchen Assistant
Annette Sharp
06.2012 - 09.2018
No Degree - Chocolate Tempering
Bella Chocolates
High School Diploma -
Henry Kendall High School
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