Deborah Goodlet
Hassall Grove
Overview
35
35
years of professional experience
Work History
Procurement & Logistics Administrator
Rapid Response Revival Research Limited
05.2019 - 09.2025
- My role at Rapid Response Revival involves overseeing daily office operations and managing procurement functions.
- I am responsible for supplier negotiations, purchasing, stock control, and ensuring timely delivery of goods and services.
- I also coordinate administrative processes, support management, and contribute to improving efficiency across the business.
- This position has further developed my skills in vendor management, budgeting, and operational support.
- RESPONSIBILITIES
- Managing procurement of office supplies and business-critical equipment
- Liaising with suppliers and negotiating contracts
- Monitoring inventory levels and coordinating orders
- Overseeing administrative tasks to support management
- Ensuring compliance with company policies and safety standards
- Supporting the wider team with operational requirements
- Updated and maintained databases to track shipments and inventory.
- Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
- Coordinated transportation schedules, ensuring timely deliveries and customer satisfaction.
- Maintained detailed records of shipments, tracking progress from order placement to final delivery.
- Streamlined inventory management by implementing effective tracking systems and procedures.
- Ensured compliance with relevant regulations, including import/export laws and hazardous materials handling guidelines.
- Oversaw documentation for shipments, ensuring compliance with regulatory requirements.
- Coordinated logistics operations to enhance supply chain efficiency and reduce delays.
Receptionist
Bathla- Building & Construction
01.2014 - 05.2019
- Responding to incoming calls with professionalism and courtesy, and appropriately directing them to the relevant department.
- Drive the CEO’s children to and from School.
- Managed front desk operations, ensuring efficient communication between clients and construction teams.
- Maintained accurate records of incoming calls and messages, enhancing information flow within the office.
- Assisted in customer service inquiries, resolving issues promptly to maintain client satisfaction and loyalty.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Office Manager 2IC
Skydive Sydney City
01.2011 - 06.2013
- I continued as Office manager when Australia Skydive took over from Simply Skydive. My role as Office manager 2IC for Skydive Sydney city (Australia Skydive) oversaw the general operations of tourism focused business. I have worked in Customer Service and Administration. During this time the skills I gained were greeting customers, answering inbound enquiries and outbound calls, emails, calling and confirming customer’s bookings, recording customer details into a database system. I also updated the Internet web page. I am also experienced with Microsoft Office. I have excellent customer service skills and have good attention to detail. I have experience of dealing with customer complaints and I follow through until I gain a positive outcome. The reason for leaving was because they moved the business to the Central Coast.
- RESPONSIBILITIES
- Managing staff, rostering and overseeing contractors
- Ensure efficient, courteous and friendly customer service
- Answering incoming calls in a courteous manner
- Ensure all liability forms and paperwork are completed correctly and filed accordingly
- Data entry
- Dealing with cash and eftpos sales
- Attend to mail collection and distribution, banking, filing, photocopying, ordering supplies
- Opening and closing procedures
- Adhere to strict guidelines with Safety procedures
- Coordinated daily office operations, ensuring seamless communication among staff and management.
- Developed and implemented efficient administrative procedures to enhance workflow productivity.
- Managed scheduling for staff and equipment, optimizing resource allocation for skydive operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Simply Skydive
01.2003 - 01.2011
- My role as Office manager for Simply Skydive oversaw the general operations of tourism focused business. I was working in Customer Service and administration. During this time the skills I gained were greeting customers, answering inbound enquiries and outbound calls, emails, calling and confirming customer’s bookings, recording customer details into a database system, also invoiced customers. I also updated the Internet web page monthly. I am also experienced with Microsoft Office. I have excellent customer service skills and have good attention to detail. I am experienced with dealing with customer complaints and I follow through until I gain a positive outcome. The Company was sold to Australia Skydive and I continued to work with the company.
- RESPONSIBILITIES
- Managing staff, rostering and overseeing contractors
- Ensure efficient, courteous and friendly customer service
- Answering incoming calls in a courteous manner
- Data entry and daily correspondence
- Ensure all liability forms and paperwork are completed correctly and filed accordingly
- Adhere to strict guidelines with Safety procedures
- Streamlined office operations to enhance efficiency and support daily administrative tasks.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Owner Operator Administrator
Goodlet's Road Haulage P/L
01.1998 - 01.2002
- Company Overview: Goodlet's Road Haulage was a small truck driving business, doing contract work. My role as owner operator oversaw all aspects of the business.
- Ensure efficient courteous and friendly customer service
- Maintaining accounts
- Bookkeeping
- Managing finances
- RESPONSIBILITIES
- Oversaw daily operations, ensuring efficiency in workflow and resource allocation.
- Managed day-to-day business operations.
Room Attendant
Mercure Inn
01.1992 - 01.1998
- Keeping guest room tidy
- Making beds
- Vacuuming
- Dusting
- Windowing cleaning
- Cleaning bathrooms
- RESPONSIBILITIES
- Ensured cleanliness and orderliness of guest rooms, adhering to hotel standards.
- Collaborated with housekeeping team to maintain efficient workflow and high-quality service.
- Conducted thorough inspections of rooms, identifying maintenance needs and reporting issues promptly.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Checked appliances in guest rooms to determine good working order.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to guest requests for assistance, toiletries, and personal care items.
School Crossing Supervisor
RTA
01.1991 - 01.1994
- Stopping traffic to ensure children and parents cross the road safely.
- Ensure the highest standard of safety
- RESPONSIBILITIES
- Oversaw daily operations, ensuring compliance with safety regulations and organizational standards.
Breakfast Cook
Mercure Inn
01.1991 - 01.1993
- Kitchen hand
- Preparing and cooking hot buffet breakfast for up to 100 people
- Preparing morning and afternoon teas
- Maintain cleanliness of the kitchen
- RESPONSIBILITIES
- Prepared diverse breakfast menus, ensuring high-quality food presentation and taste consistency.
- Streamlined breakfast service operations, enhancing workflow efficiency during peak dining hours.
- Managed opening and closing shift kitchen tasks.
Education
St Mary's High School
Saint Marys, NSWTimeline
Procurement & Logistics Administrator
Rapid Response Revival Research Limited
05.2019 - 09.2025
Receptionist
Bathla- Building & Construction
01.2014 - 05.2019
Office Manager 2IC
Skydive Sydney City
01.2011 - 06.2013
Office Manager
Simply Skydive
01.2003 - 01.2011
Owner Operator Administrator
Goodlet's Road Haulage P/L
01.1998 - 01.2002
Room Attendant
Mercure Inn
01.1992 - 01.1998
School Crossing Supervisor
RTA
01.1991 - 01.1994
Breakfast Cook
Mercure Inn
01.1991 - 01.1993
St Mary's High School