Deborah Grant
Birtinya
Summary
Dedicated and customer-focused retail professional with over five years of experience in the retail and hospitality industries. Adept at driving sales, enhancing customer experiences, and maintaining well-organized product displays. Proven ability to optimize operations and increase revenue through exceptional customer service and product knowledge.
Overview
14
14
years of professional experience
Work History
Kitchen Hand
Ponderossa Snax
10.2017 - 02.2017
- Assisted in food preparation and maintained a hygienic work environment
- Ensured food items were properly stored and prepared per safety guidelines
Housekeeping Attendant
Hyatt Regency Coolum
09.2004 - 12.2007
- Maintained high standards of cleanliness in guest rooms and public areas
- Ensured compliance with health and safety regulations
- Used cleaning equipment safely and effectively
Retail Assistant
Payless Shoes
07.2004 - 06.2005
- Assisted customers in product selection and provided styling tips
- Maintained store cleanliness and organized merchandise displays
- Processed transactions, handled cash and credit card payments accurately
- Trained new staff members and supported daily store operations
- Contributed to consistently high monthly sales figures
Waitress
Beach House Bar & Grill
03.2003 - 06.2004
- Delivered high-quality service and ensured customer satisfaction
- Managed food and beverage orders efficiently in a fast-paced environment
- Maintained cleanliness and compliance with health and safety regulations
Service Assistant
Bakers Delight
03.2004 - 01.2002
- Assisted customers with bakery selections and managed the service counter
- Prepared baked goods and maintained food hygiene standards
- Ensured the availability of freshly baked products throughout the day
Shop Assistant
Home Art
11.2002 - 12.2001
- Provided expert advice on products and ensured a positive shopping experience
- Managed inventory, restocked shelves, and processed transactions
- Assisted in setting up promotional displays and special events
- Resolved customer inquiries and disputes efficiently
Assistant in Nursing
Opal Aged Care
Kawana Waters
- Provided compassionate care to residents, assisting with daily activities such as bathing, dressing, and mobility support
- Monitored and documented residents' health conditions, reporting any changes to the nursing team
- Collaborated with multidisciplinary teams to develop and implement individualized care plans
- Ensured a safe and clean environment by adhering to health and safety protocols
- Supported residents' emotional well-being through active listening and empathetic communication
Education
High School Diploma - Maths, English, Hospitality, Science & History
Kawana Waters State High School
Kawana Waters11.2003
Skills
- Compassionate Caregiving
- Effective Communication
- Customer Service Excellence
- Merchandising & Stock Management
- Sales & Upselling Techniques
- Cash Handling & POS Operations
- Team Collaboration & Leadership
- Inventory Control & Loss Prevention
- Health & Safety Compliance
- Strong Communication & Problem-Solving
- Adaptability
- Attention to Detail
References
Available upon request.
Timeline
Kitchen Hand
Ponderossa Snax
10.2017 - 02.2017
Housekeeping Attendant
Hyatt Regency Coolum
09.2004 - 12.2007
Retail Assistant
Payless Shoes
07.2004 - 06.2005
Service Assistant
Bakers Delight
03.2004 - 01.2002
Waitress
Beach House Bar & Grill
03.2003 - 06.2004
Shop Assistant
Home Art
11.2002 - 12.2001
Assistant in Nursing
Opal Aged Care
High School Diploma - Maths, English, Hospitality, Science & History
Kawana Waters State High School
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