Deborah Greaves
NEWSTEAD,Tasmania
Summary
Retail salesperson with expertise in customer service and product knowledge at all positions I have under taken. Proficient in cash handling and visual merchandising, consistently maximizing sales through personalized service and effective upselling techniques. Strong commitment to fostering customer relationships and enhancing shopping experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salesperson
Natures Works
Launceston, Tasmania
05.2023 - 03.2025
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
Salesperson
Tribe Collective
Launceston, Tasmania
10.2021 - 05.2023
- Assisted customers in selecting appropriate products or services for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Retail Salesperson
Jeans West
Launceston, Tasmania
02.2019 - 08.2021
- Assisted customers in selecting merchandise and provided product knowledge.
- Maintained store cleanliness and organized product displays to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale system.
- Collaborated with team members to achieve daily sales goals and support promotions.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Engaged with customers to build relationships and encourage repeat visits.
- Stocked shelves with new merchandise, organized displays, rotated stock and removed out-of-date items.
- Maintained a clean working environment by sweeping, vacuuming, dusting and mopping floors.
Salesperson
Rockmans
Launceston, Tasmania
02.2014 - 04.2019
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Replenished and arranged items to maintain appearance.
Skills
- Customer service and support
- Product knowledge and sales
- Point of sale operations
- Inventory management strategies
- Visual merchandising techniques
- Cash handling expertise
- Closing and up-selling skills
Certification
- Working with Vulnerable People card 2025
Timeline
Salesperson
Natures Works
05.2023 - 03.2025
Salesperson
Tribe Collective
10.2021 - 05.2023
Retail Salesperson
Jeans West
02.2019 - 08.2021
Salesperson
Rockmans
02.2014 - 04.2019
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