Summary
Overview
Work History
Skills
Timeline
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Deborah Hawkins

35 Curtis Avenue Taren Point ,NSW

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services .

Overview

34
34
years of professional experience

Work History

Sales Assistant Team Member

Myer
07.1989 - Current
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Helped customers locate products and checked store system for merchandise at other sites

Skills

  • Answering Customer Questions
  • Customer Interaction
  • Brand Promotion
  • Selling Skills
  • Brand and Product Knowledge

Timeline

Sales Assistant Team Member

Myer
07.1989 - Current

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Deborah Hawkins