Summary
Overview
Work History
Skills
Timeline
Education
Swimming Art
Hi, I’m

Deborah Ogden

Wembley,WA

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 15 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings. Experienced Business Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning.

Overview

27
years of professional experience

Work History

Best Healthcare Australia

Business Development Manager
04.2020 - Current

Job overview

Key Achievements to date

  • met and surpassed all targets
  • Expanded national account portfolio through strategic prospecting and effective sales presentations.
  • Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
  • Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
  • Negotiated contracts with hospitals and medical practices, securing mutually beneficial agreements for both parties.
  • Managed a diverse portfolio of accounts across various specialties within the healthcare sector, tailoring sales strategies to each unique segment for optimal results.
  • Delivered informative product training sessions to healthcare professionals, increasing their understanding of our devices and driving higher adoption rates.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
  • Implemented effective follow-up protocols, ensuring timely responses to customer inquiries and concerns.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
  • Expanded regional market presence by identifying and pursuing new business opportunities.
  • Developed key partnerships for increased revenue generation with strategic alliances and joint ventures.
  • Achieved sales growth by creating and implementing effective marketing strategies.

Primary Health Alliance Health Network

Engagement Specialist Primary Healthcare
06.2016 - 04.2020

Job overview

Key Achievements

Meet and Surpassed all targets

  • Liaison between stakeholders in order to foster collaboration among diverse groups working towards common goals related to population health management.
  • Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
  • Provided targeted training sessions for doctors and nurses on using healthcare analytics tools effectively, enhancing their ability to make better healthcare pathways
  • Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and practice managers
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical locations and primary provider physicians.
  • Improved public awareness of available resources through the creation and distribution of informative materials, for mental health program ports as well as headspace .

Enhanced client satisfaction by effectively addressing and resolving issues in a timely manner.

  • Managed multiple projects simultaneously, ensuring deadlines were met and goals achieved.
  • Implemented customized engagement plans tailored to individual client needs, delivering exceptional results.
  • KEY ACHIEVEMENTS

Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.

  • Expanded market share by identifying new business opportunities and effectively pitching customized digital solutions.
  • Collaborated closely with cross-functional teams to ensure successful campaign execution, resulting in higher client satisfaction levels.
  • Participated in industry conferences and events, showcasing company products to a wider audience of potential clients.
  • Streamlined sales processes for faster decision-making through meticulous data analysis.
  • Evaluated nurses and GPS proficiency in system usage, ( across data extraction tools ) identifying areas of improvement and providing additional coaching as needed.
  • Streamlined data collection processes for increased efficiency and reduced errors with patient data systems .
  • Built strong relationships with key decision-makers in hospitals, resulting in increased product adoption and repeat business.
  • Provided ongoing training and support to healthcare professionals on product usage, ensuring proper implementation and maximizing patient benefit, with mental health portals, cancer screening, and negotiated over 65 contracts in 12 months
  • Utilized CRM software effectively for management of daily tasks, accurate reporting of activities and progress toward goals.
  • Successfully negotiated contracts with medical centres that resulted in mutually beneficial partnerships for both parties involved.
  • Collaborated with marketing team to develop promotional materials, resulting in increased product awareness among healthcare providers.

Careers Australia Educational College /Diplomas

Account Manager
01.2014 - 06.2017

Job overview

  • Secured new business opportunities through networking and relationship-building activities.
  • Collaborated with internal teams to develop comprehensive proposals tailored to specific client requirements.
  • Generated revenue growth by identifying upselling opportunities within the existing client base.
  • Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.

Learning Management Software -Angus Knight

Business Development Manager WA/ NT /
01.2013 - 01.2013

Job overview

  • KEY Achievement
  • A online health and wellness digital course for indigenous people
  • lead the sales ladder nationally for one year with 130% of targets achieved
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated lucrative contracts with suppliers and vendors, securing favourable pricing and terms for the company.


Australian Redcross College First Aid Training

Community Manager-Non Profit
01.2010 - 04.2012

Job overview

  • Key Achievement's Australian Red Cross College

Increased sales by 60% in first 100 days by winning major national contract from our competitor's

sighed 70 lucrative contracts

  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Enhanced online community engagement by creating and implementing tailored content strategies.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.

Championed corporate social responsibility initiatives that positively impacted community relations while bolstering the company''s reputation as a responsible corporate citizen..

  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Enhanced community health by developing and implementing effective health promotion programs.
  • Funding /grants
  • Secured funding through grant applications, enabling expansion of essential services and resources within the community.
  • Managed budgets and resources efficiently to maximize impact of available funds on community wellbeing initiatives.
  • Enhanced donor relations by developing and implementing comprehensive fundraising strategies.
  • Secured significant funding through effective grant writing, increasing the organization''s capacity to serve its constituents.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Expanded regional market presence by identifying and pursuing new business opportunities, within Kalgoorlie allowing for a new training location to be set up
  • Developed key partnerships for increased revenue generation with strategic alliances and joint ventures.
  • Achieved sales growth by creating and implementing effective marketing strategies.

St John Of God Health Care-

Account Manager Pathology -Non Profit
01.2009 - 04.2011

Job overview

  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest thin prep testing for women's health-Allowing for a uptake of screening of over 10% -first increase in 4 years
  • Won collection centre sites ,via cold calling allowing for an increase of $2 million P/A in my territory of the north metro WA
  • OFFERED extend contract plus salary increase of 50%
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Pharmacy Chioce OTC Pain Management -sybion

Key Accounts Executive
01.2005 - 09.2009

Job overview

key achievements

Highest ranked sales in the company nationally over period of tenure -OTC private lable

launched private lable into 250 locations via cold calling from green fields landscape

from 200 lines to 5000 including diet supplements ,

achived highest sales of no return vitamin sales winning internal competition

  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Increased pharmacy sales by developing strong relationships with healthcare professionals and providing them with accurate product information.
  • Exceeded sales targets consistently by implementing innovative marketing strategies tailored to the pharmacy industry.
  • Collaborated with colleagues to develop a comprehensive territory management plan, ensuring efficient coverage of all potential clients
  • Monitored competitor activities and adjusted sales tactics accordingly, maintaining a competitive edge in the market.
  • Relayed information regarding current store promotions, sales and special events to customers.
  • Assisted pharmacies in optimizing their internal processes regarding medication management and dispensing, leading to improved operational efficiency.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Successfully launched new products in the territory by creating targeted marketing campaigns and coordinating with cross-functional teams for seamless execution.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Maintained accurate records of drug inventory and orders for pharmacy customers.
  • Exceeded sales goals and produced timely reports for management.

HBF Health Fund -Non Profit

Corprate Key Account Manager
01.1999 - 02.2004

Job overview

KEY ACHIEVEMENTS

Highest commission earned during my tenure

by creating a strategies to umbrella sell option wellness program to large corporate companies

managed and retained our accounts-value of $16 million dollars P/A

  • Enhanced customer satisfaction by providing accurate and timely information on health insurance plans and benefits.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Enhanced revenue growth by building strong relationships with key corporate accounts and identifying their needs.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions
  • Established strong relationships with local organizations, fostering partnerships for collaborative efforts in promoting healthy lifestyles.
  • Organized and facilitated workshops and trainings for community members, increasing their knowledge on various health topics.
  • Exceeded monthly sales targets by implementing effective sales strategies and promoting company offerings.


  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Consistently exceeded sales targets by establishing long-term partnerships with major clients.

SGIO Health Insurance

SGIO Customer Service
01.1997 - 02.1999

Job overview

  • Enhanced customer experiences by providing timely and accurate information on products and services.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Streamlined communication processes for increased efficiency in addressing customer inquiries.
  • Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
  • Utilized CRM software to track customer interactions, ensuring consistent follow-up and issue resolution.

Skills

  • Microsoft 360
  • Microsoft word/power point /excel
  • Sales force-CRM
  • Technical Understanding
  • Cold calling expertise
  • Business growth and retention
  • Sales Pipeline Management
  • Customer Engagement
  • Channel Partnerships
  • Working closely with agents
  • Contract Negotiations
  • Competitor Analysis
  • Marketing Strategy
  • Cold-Calling
  • Influencer Networking
  • Sales Training
  • Territory Management
  • Sales Presentations

Timeline

Business Development Manager
Best Healthcare Australia
04.2020 - Current
Engagement Specialist Primary Healthcare
Primary Health Alliance Health Network
06.2016 - 04.2020
Account Manager
Careers Australia Educational College /Diplomas
01.2014 - 06.2017
Business Development Manager WA/ NT /
Learning Management Software -Angus Knight
01.2013 - 01.2013
Community Manager-Non Profit
Australian Redcross College First Aid Training
01.2010 - 04.2012
Account Manager Pathology -Non Profit
St John Of God Health Care-
01.2009 - 04.2011
Key Accounts Executive
Pharmacy Chioce OTC Pain Management -sybion
01.2005 - 09.2009
Corprate Key Account Manager
HBF Health Fund -Non Profit
01.1999 - 02.2004
SGIO Customer Service
SGIO Health Insurance
01.1997 - 02.1999
Sales Master International
GED

Education

Sales Master International
Australia

GED
02.2021

University Overview

Swimming Art

Swimming Art

Swimming 

Art 


Deborah Ogden