A proficient and result-driven professional with around 20 years of experience in the eLearning industry, specializing in designing and developing instructional materials and facilitating training. Proven ability to develop and manage the entire gamut of the training lifecycle. Experience in performing the Training Needs Analysis (TNA), liaising with project stakeholders, writing effective eLearning strategies, designing and developing courseware, writing interactive learning content, ensuring the quality of learning content, providing recommendations for improvement, and more.