Summary
Overview
Work History
Education
Skills
Certificates And Licenses
Career Experience
Timeline
Generic

Deborah Riley

Adelaide,Australia

Summary

Results-driven and highly motivated team member with extensive experience in B2B and B2C sales and operations. Proven track record of driving business growth through effective customer and service management. Strong understanding of people, product, and business acumen allows for the development of strategic pathways to deliver exceptional products/services and build sustainable relationships. Excels at quickly grasping complex concepts, identifying and solving problems, and building strong rapport with customers. Unique blend of sincerity, good humor, technical knowledge, and a 'can-do' attitude consistently exceeds expectations. Expertise includes creating a vision and roadmap for the best customer experience and success capabilities, inspiring stakeholders to align with that vision, and continuously improving customer value, retention, and expansion. Personable, high-energy, and passionate about connecting with people.

Overview

31
31
years of professional experience

Work History

Online Fulfilment

Blue Scarab Jewellery Wholesalers
04.2023 - Current
  • Company Overview: Blue Scarab is an iconic Australian brand; wholesalers specialising in Fashion Jewellery
  • Responsible and accountable for picking, packing and despaching e-Commerce orders
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Confined Space Sentry and Job Site Assistant

Tankliner Installations
01.2020 - Current
  • Responsible and accountable for the outcome ensuring a safe environment for team
  • KEY ACHIEVEMENTS: 100% injury and incident free
  • Managed inventory of tools and materials to support construction activities.
  • Improved team efficiency by organizing equipment and materials for easy access.
  • Supported site manager in tracking project progress and addressing any issues.
  • Conducted site inspections to identify areas for improvement.
  • Prepared and maintained equipment to ensure readiness for daily tasks.
  • Improved resource allocation by monitoring usage and reporting shortages.

  • Managed time effectively to support multiple tasks and projects simultaneously.
  • Improved communication by acting as a point of contact between site personnel and management.
  • Organized documentation and records to assist in compliance and reporting.

Online Fulfilment Team Leader

Myer
10.2022 - 07.2023
  • Responsible and accountable for selecting, packing and despatching orders within the e-Commerce side of the Myer business
  • Co lead a team of 40+ diverse people

Makeup Artist / Stylist / Producer

Self-employeed
01.1994 - 01.2023
  • Worked independently providing makeup services for a variety of clients (models, actors, presenters, individuals, business owners, politicians)
  • Establishing clientele through prospects, negotiating contracts, and relationship management
  • Business administration - invoices, tax, etc
  • Worked in film, television and photographic mediums
  • SA representative for Australian Society of Makeup Artists

Student Support Officer

Marden East Primary School
01.2019 - 01.2020
  • Providing support to students who required assistance and as requested by teaching staff
  • Engaging with students on a daily basis
  • Maintaining student records and files and other administrative tasks
  • Sole carer for 5 year old boy in wheelchair
  • Use of hydraulic lifts, OT instructed physical therapy with child, toileting, developed clothing adjustments to provide a faster, more efficient method to assist in toileting
  • Developed strong relationships with community organizations to connect students with relevant external support services when needed.
  • Reduced dropout rates by closely monitoring attendance records, reaching out to absentees in a timely manner to offer assistance.
  • Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
  • Organized workshops on stress management, time management, and study skills to enhance overall student performance levels.
  • Contributed to the development of school policies and procedures regarding student well-being, ensuring compliance with regulations.
  • Implemented early warning systems that identified struggling students before they fell behind significantly.
  • Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Developed and implemented student guidance plans to foster academic success.
  • Developed and implemented individualized academic plans for students.
  • Assisted students in exploring and selecting career paths.
  • Monitored student progress to drive successful academic outcomes.
  • Advocated for students to access available resources.
  • Advised students on educational, career and social opportunities.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Helped students develop organizational, time management and study skills.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Oversaw career and job fairs to connect students with area schools and employers.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Analyzed student academic records to assess educational and career goals.
  • Provided resources to support students in achieving career goals.
  • Collaborated with parents and teachers to help students reach potential.
  • Educated students on college admissions process and scholarship requirements.
  • Empowered students through counseling and skill-building exercises.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Naturopath, Herbalist, Remedial Masseuse

Refresh Health
01.2012 - 01.2020
  • Company Overview: Self Employed
  • Provided naturopathic services, taking a holistic approach to wellness and supporting clients to live a healthy lifestyle
  • Provided remedial massage services (as a complementary therapy) to assist problems/issues with muscles/other soft tissue issues
  • Self Employed

Education

CERTIFICATE III & IV IN FITNESS -

Academy of Fitness
03.2025

Lash Extension, Lifts And Tints -

TAFE
Adelaide, SA
01.2022

ASSOCIATE DIPLOMA - Naturopathy

SA College of Natural Medicine
01.2012

ASSOCIATE DIPLOMA - Western Herbal Medicine

SA College of Natural Medicine
01.2012

DIPLOMA - Remedial Massage

SA College of Natural Medicine
01.2012

Certificate of Commercial Make Up Artistry -

Peacock Academy
01.1993

Certificate of Commercial Photography -

TAFE
01.1988

Skills

  • Outstanding communication and interpersonal skills
  • Excellent time management, planning and multitasking skills
  • Strong work ethic
  • Dependable and responsible
  • Complex Problem-solving
  • Staff training and development
  • Team leadership

Certificates And Licenses

  • Construction Industry White Card
  • Confined Space Certification
  • Gas Test Atmosphere Certification
  • First Aid plus CPR training
  • Current Drivers Licence
  • SAPOL clearance
  • Working with Children Clearance
  • Responding to Risks, Harm, Abuse and Neglect in an Education or Care Environment

Career Experience

  • Online Fulfilment, Blue Scarab Jewellery Wholesalers, 04/23, 02/24, Selecting, packing and dispatching orders within the e-Commerce orders, Liaising with SA agent and clients, Invoicing, Account Payments, Exceeded targets, Ran the business independently during owners' overseas trips
  • Online Fulfilment Team Leader, Myer, Adelaide City, 10/22, 07/23, Selecting, packing and dispatching orders within the e-Commerce side of the Myer business, Managing a diverse team of 40, Team always achieved KPIs during leadership, Created and implemented better systems for a safer and more efficient working environment, Effectively resolved multiple tensions between team members, Streamlined rostering for higher profitability
  • Confined Space Sentry and Job Site Assistant, Tankliner Installations (family business), 01/20, 12/24, Ensuring a safe environment for the team, 100% injury and incident free
  • Student Support Officer, Marden East Primary School, 01/19, 12/20, Providing support to students requiring assistance, Engaging with students daily, Maintaining student records and files, Caring for a 5-year-old boy in a wheelchair, Commended by leadership staff for engaging students in learning
  • Naturopath, Herbalist, Remedial Masseuse, Self Employed - 'Refresh Health', 01/12, 12/20, Provided naturopathic services, Provided remedial massage services
  • Makeup Artist / Stylist / Producer, Freelance Self Employed Photographic / TV / Film Industry, 01/94, 12/23, Provided makeup services for various clients, Established clientele through prospects and relationship management, Business administration including invoices and tax

Timeline

Online Fulfilment

Blue Scarab Jewellery Wholesalers
04.2023 - Current

Online Fulfilment Team Leader

Myer
10.2022 - 07.2023

Confined Space Sentry and Job Site Assistant

Tankliner Installations
01.2020 - Current

Student Support Officer

Marden East Primary School
01.2019 - 01.2020

Naturopath, Herbalist, Remedial Masseuse

Refresh Health
01.2012 - 01.2020

Makeup Artist / Stylist / Producer

Self-employeed
01.1994 - 01.2023

ASSOCIATE DIPLOMA - Naturopathy

SA College of Natural Medicine

ASSOCIATE DIPLOMA - Western Herbal Medicine

SA College of Natural Medicine

DIPLOMA - Remedial Massage

SA College of Natural Medicine

Certificate of Commercial Make Up Artistry -

Peacock Academy

Certificate of Commercial Photography -

TAFE

CERTIFICATE III & IV IN FITNESS -

Academy of Fitness

Lash Extension, Lifts And Tints -

TAFE

Similar Profiles

CREATE PROFILE
Deborah Riley