Deborah Thwaites

• Driving the bus and providing assistance, supervising, and administering medication.
• Accompany residents on bus trip outings: shopping, picnics, sightseeing.
• Coordinated daily schedules and activities for clients to enhance lifestyle management.
• Communicated regularly with clients to assess needs and adjust services accordingly.
• Monitored customer feedback via surveys or focus groups about their experiences with different aspects of our company's offerings related to lifestyles.
• Collaborated with other departments within the organization to promote cross-functional awareness of the company's lifestyle initiatives.
• Coordinated with vendors and suppliers to ensure timely delivery of materials for the lifestyle activities and events.
• Assisted in designing promotional campaigns for lifestyle activities and events.
• Provided administrative support to the Lifestyle Coordinator.
• Helped patients with frequent irritability, bad habits and high stress levels through individual and group sessions.
• Completing a resource audit

• Additional duties were undertaken as a Team Leader
• Assisted residents with daily activities and personal care needs.
• Maintained a clean and safe environment for residents and staff.
• Collaborated with healthcare professionals to coordinate resident care plans.
• Monitored resident health and reported changes to nursing staff.
• Engaged residents in social activities to promote well-being.
• Trained new staff on procedures and best practices for caregiving.
• Documented resident progress and incidents accurately in care logs.
• Supported emotional needs of residents through active listening and compassion.
• Maintained accurate records of all services provided to clients.
• Encouraged clients to be involved in decision-making regarding their own care plan.
• Managed challenging behaviour effectively using appropriate methods of intervention.
• Reported any concerns relating to a client's wellbeing or safety immediately.
• Identified potential risks associated with a client's condition or environment.
• Delivered high quality personalised service tailored towards individual needs.
• Collaborated with other healthcare professionals to ensure the best care for clients.
• Developed relationships built on trust and respect with both colleagues and clients.
• Monitored vital signs including pulse rate, blood pressure and temperature.
• Administered medication as prescribed by medical practitioners.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Followed safe lifting and transferring techniques to transfer residents.
• Encouraged residents to participate in activities of daily living to enhance personal dignity.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Built strong and trusting rapport with clients and families.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Monitored clients' activity levels and helped prevent sedentary behavior.

As this role was a full-time role, my personal circumstances did not allow me to accept it permanently, as my private responsibilities required working fewer hours.

• Developed personalized wellness plans to promote physical and mental well-being.
• Communicated regularly with clients to assess needs and adjust services accordingly.
• Researched local resources and services to provide clients with relevant support options.
• Maintained accurate records of client preferences and service requests for future reference.
• Ensured compliance with all applicable laws, regulations, policies and procedures pertaining to the running of a successful lifestyle program.
• Monitored customer feedback via surveys or focus groups about their experiences with different aspects of our company's offerings related to lifestyles.
• Assisted in designing promotional campaigns for lifestyle activities and events.
• Helped clients identify goals, obstacles and strategies for attaining greater fulfillment.
• Helped patients with frequent irritability, bad habits and high stress levels through individual and group sessions.
• Provided assistance communicating, typing correspondence or obtaining information.
• Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
• Followed standard infection control protocols to avoid illness or contamination.

• Developed engaging lesson plans for diverse learning styles and developmental needs.
• Implemented daily routines to foster a safe and nurturing classroom environment.
• Collaborated with parents to support children's progress and address concerns.
• Led activities that promoted social skills and emotional development among children.
• Maintained records of student progress and communicated findings to stakeholders.
• Facilitated group discussions to enhance language skills and critical thinking.
• Organised educational materials and resources for effective classroom management.
• Provided a safe and stimulating learning environment for young children.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Maintained daily records of individual activities, behaviors, meals and naps.
• Organised indoor and outdoor playtime activities to promote physical and mental development of children.
• Encouraged creativity through art, music, dramatic play and other creative activities.
• Developed age-appropriate activities to encourage physical, social and intellectual development of children.
• Identified children in need of extra support for emotional, health-related or developmental concerns and developed improvement strategies.
• Assisted students with special needs by providing additional support when required.
• Ensured compliance with relevant regulations such as health and safety standards.
• Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
• Implemented hands-on, play-based strategies for experiential learning.
• Maintained a clean classroom environment ensuring toys are sanitized regularly.
• Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
• Created and implemented developmentally appropriate curriculum addressing learning styles.
• Established indoor and outdoor safe play environments for toddler-age children.
• Enhanced sensory abilities by giving children access to numerous textures and shapes.
• Directed and supervised children during field trips and special activities.
• Distributed quarterly progress assessments and milestone reports to each parent.
• Conducted ongoing assessments of child development and learning progress, adapting instructional strategies as needed.
• Participated in professional development opportunities to stay current with early childhood education research and best practices.
• Implemented strategies to support children with special needs, ensuring inclusive education practices.
• Collaborated with other educators to plan and implement interdisciplinary lessons that addressed multiple learning standards.
• Maintained accurate records of student attendance, assessments and progress reports.
• Utilised a variety of teaching methods including play, storytelling, and creative arts to stimulate children's cognitive and social development.
• Engaged with children on individual basis to build positive, trusting relationships.
• Planned and implemented lessons using various teaching strategies to meet diverse student needs.
• Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
• Implemented behavior modeling and positive reinforcement into daily routines.
• Monitored student progress to ensure cooperation and growth.

• Coordinated sales activities and schedules for product launches and promotions.
• Facilitated communication between sales teams and suppliers for order fulfillment.
• Organised training sessions for new sales staff on product knowledge.
• Maintained customer relationship management system for tracking leads and interactions.
• Collaborated with logistics to streamline order processing and delivery operations.
• Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
• Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
• Coordinated and finalized sales proposals to complete purchases.
• Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
• Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
• Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
• Maintained accurate records of sales activity and generated reports for management review.
• Developed key customer relationships.
• Set up meetings with potential clients and listened to their wishes and concerns.
• Resolved customer complaints regarding sales and service.
• Coached, developed and motivated team to achieve revenue goals.
• Supported sales team members to drive growth and development.
• Established goals for employees to promote achievement and surpass business targets.
• Oversaw regional and local sales managers and staff.

• Coordinated executive schedules and managed all calendar appointments efficiently.
• Developed and maintained filing systems for important documents and correspondence.
• Prepared agendas and minutes for executive meetings, ensuring accurate record-keeping.
• Facilitated communication between executives and internal staff for smooth operations.
• Managed travel arrangements, including booking flights and accommodations for executives.
• Assisted in the preparation of reports and presentations for organisational meetings.
• Handled confidential information with discretion, maintaining high levels of professionalism.
• Implemented office procedures to improve efficiency in daily operations across departments.
• Monitored incoming emails and responded accordingly in a timely manner.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
• Answered telephone calls from customers or clients providing assistance where necessary.
• Assisted in organizing conferences, seminars and other events as directed by the executives.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
• Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
• Greeted visitors warmly upon arrival at the office premises.
• Managed and tracked expenses to meet company budget requirements.
• Followed proper accounting and bookkeeping procedures to support audits.
• Handled confidential information with discretion and integrity.
• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Managed daily office operations and maintained a productive work environment.
• Trained new hires on office procedures and company standards.

• Drafted and edited correspondence, ensuring clarity and professionalism in communication.
• Organised files and documents, maintaining easy access for team members.
• Assisted in project coordination, tracking deadlines and deliverables for various initiatives.
• Facilitated communication between departments, streamlining information flow across the organization.
• Prepared meeting agendas and took detailed minutes for distribution to participants.
• Maintained confidential files related to personnel records or other sensitive information.
• Greeted visitors in a professional manner and provided assistance with inquiries.
• Screened telephone calls and inquiries and directed as appropriate.
• Prepared documents such as reports, presentations, agendas, and correspondence.
• Sorted mail received daily for distribution throughout the office.
• Provided administrative support to the management team by conducting research and preparing statistical reports.
• Acted as the liaison between the management and clients, maintaining strong professional relationships.
• Coordinated with other staff members to ensure seamless support and coverage.
• Provided assistance communicating, typing correspondence or obtaining information.