Deborah Tighe
NT
Summary
Dynamic leader with extensive program management experience at CatholicCare NT, excelling in team supervision and collaboration within diverse communities. Demonstrated success in developing effective case plans and ensuring compliance with child safety standards. Expertise in financial management and a commitment to enhancing service delivery outcomes through empathetic support.
Overview
35
35
years of professional experience
Work History
Lead Practitioner for Drug & Alcohol Intensive support
CatholicCare NT
01.2022 - Current
- Manage and support service delivery
- Day to day supervision & debriefing
- Provide advice guidance and support to team, to ensure implementations of caseloads in accordance with agreed participants case plans
- Intake & referral processes including initial assessment of participants needs
- Manage caseload allocation and provide advice and guidance in distribution of caseload
- Practise discussions to develop case plans monitor and review case plans
- Provide day to day advice guidance to ensure implementations of therapeutic and case management practice in accordance with CCNT practice framework
- Supervise & support team with complex cases
- Provide support and advocacy & advice including program Co-ordination & Management
- Implementing guidelines and legislation around program delivery
- Supervision monitoring performance of program delivery & work performance
- Implementing work plans & strategic service plans
- Co- Facilitating & organising various community group activities
- Maintaining networking contacts
- Liaison with other services & community groups
- Policy development & guidelines
- Reporting to funding bodies & management
- Maintaining statistical requirements for the service CSNET data collection
- Provision of staff supervision & debriefing
- Monitoring performance of contract & reporting
- Risk Management
- Create approved practises monitoring funding requirements & service delivery
- Monitoring & auditing participants files & support plans
- Implementing work plans & strategic service plans
Youth – Community Support Worker
ITEC Group Australia
01.2021 - Current
- Provide personalised support/care to children/young people within the community and in placement
- Work as part of the broader care team, providing therapeutic care for the child/young person
- Report to Supervisor/Coordinator regarding any support/care related issues
- Complete relevant paperwork regarding - Shift reports, Incident reports, and WHS reports
- Administration duties, such as managing finances, receipts and invoices received during shift, maintaining client files in the house, use of up-to-date forms
- Application of the child’s care plan in all day-to-day tasks
- Providing guidance to the young person around positive life choices
- General household duties, including but not limited to cleaning, shopping, and general maintenance
- Attend training sessions
- Attend carer meetings
- Be conversant with the ITEC Youth Residential Care Manual and comply with all ITEC Youth Policies & Procedures
Cultural Support Planner
Life without Barriers
01.2021 - Current
- Develop cultural support plans for children and young people in out-of-home care, in partnership with children and young people, and a multidisciplinary team
- Work with the other relevant stakeholders to ensure that the C&YP identified goals within their cultural support plan are implemented
- Ensure that any risk with implementing or delivering goals are communicated with appropriate manager
- Proactively work to ensure that LWB achieve 100% compliance with cultural support plans
- Develop, deliver, and support Cultural Awareness programs, activities, and other training
- Support and promote engagement with local Aboriginal and Torres Strait Islander Communities and community groups
- Develop, promote, and maintain linkages with state-wide and national specialist and peak Aboriginal and Torres Strait Islander bodies
- Identify and explore alternative sources of information to fulfil the individual cultural heritage components of the cultural support plan
NDIS Support Coordinator
Australian Community Support Services
01.2021 - Current
- Coordinated service provision from person centre approach
- CALD- Bhutanese Community
- Work with a participant to understand their NSIS plan
- Support Connection
- Coordination of Supports
- Specialist Support Coordination
- Support participants understand service agreements and service bookings
- Use their plan to meet their individual needs
- Establish supports and services
- Review their support arrangements and make changes where necessary
- Plan for potential crisis situations
- Manage their plan and connections with supports and services plan and prepare for their plan
- Processing payments
Family Services Residential Team Leader
Churches of Christ
01.2020 - Current
- Manage and support a team of Youth Workers with day-to-day advice guidance and support to ensure implementations of Therapeutic practice in accordance with Sanctuary model practice framework
- Implement and undertake client referral processes with Child Safety including initial assessment of young person needs
- Manage and provide advice and guidance on young person background and complex needs to Youth Workers
- Work with Child Safety to develop case plans monitor plans outcomes
Service Leader
Uniting Care Qld
01.2019 - Current
- Manage and support a team of Family Workers & Play Workers
- Provide day to day advice guidance and support to Team, to ensure implementations of Therapeutic practice in accordance with Newpin practice framework agreed client case plans
- Implement and undertake client referral processes with Child Safety including initial assessment of client needs
- Manage caseload allocation and provide advice and guidance in distribution of casework to Family Workers
- Work with Family Workers to develop case plans monitor reunification plans
- Support Family Workers & Play Workers with complex cases including undertaking support & therapeutic group program
- Provide support and advocacy & advice to families
- Program Co-ordination & Management
- Implementing guidelines and legislation around program delivery
- Monitoring performance of program delivery & work performance
- Implementing work plans & strategic service plans
- Co- Facilitating & organising various community group activities
- Maintaining networking contacts
- Liaison with other services & community groups
- Policy development
Team Leader
Family Wellbeing Service (FWB)
01.2017 - Current
- Manage and support a team of Family Wellbeing Workers (FWBW)
- Provide day to day advice guidance and support to FWBW, to ensure implementations of caseloads in accordance with agreed client case plans
- Implement and undertake client intake processes including initial assessment of client needs
- Manage caseload allocation and provide advice and guidance in distribution of casework to FWBW
- Work with FWBW to develop case plans monitor and review case plans
- Support FWBW with complex cases including undertaking case work
- Provide support and advocacy & advice to families within the Indigenous community
- Program Co-ordination & Management
- Implementing guidelines and legislation around program delivery
- Monitoring performance of program delivery & work performance
- Implementing work plans & strategic service plans
- Co- Facilitating & organising various community group activities
- Maintaining networking contacts
- Liaison with other services & community groups
- Policy development
Care Worker-Training & Recruitment
Culturally Appropriate Foster and Kinship Care Service
01.2015 - Current
- Company Overview: CAFAKCS Wuchopperen Health Service
- Providing support, advocacy & advice to Carers
- Information & referral services
- Maintaining case files & support plans
- Working in partnerships with Child Safety & Carers
- Facilitating training & organising various community group activities
- Implementing and advising Child Safety guidelines legislation
- CAFAKCS Wuchopperen Health Service
Indigenous Community Educator
01.2005 - 01.2006
- Company Overview: Tully Support Centre
- Facilitate group work
- Organise group work
- Provide Emergency Relief
- Customer service/inquires front desk
- Liaison with other services & community groups
- Working in partnerships with another organisation
- Providing support, advocacy & advice to clientele, as well as information & referral services
- Maintaining case files & support plans
- Tully Support Centre
Regional Co-ordinator Aboriginal Housing
Department of Housing
01.1990 - 01.1994
- Maintaining case files & support plans
- Providing support, advocacy, advice, information & referral
- Providing group work & training activities
- Overseeing & implementing policies & procedures on housing programs
- Implementing & overseeing housing projects
- Reporting to management & supervisors
- Maintaining statistical requirements for DOH waiting lists & HFA housing stock
- Providing follow up support to applicants & tenants
- Provide tenancy information, advise & support
- Implementing work plans & strategic service plans
- Maintaining networking contacts & liaison with other services & community groups
Education
Diploma - Counselling
Australian College of Community Services and Care
01.2025
NDIS Orientation Certificate -
01.2021
Hope & Healing -
01.2020
Masters of Management - Community Management
University of Technology, Sydney
01.2015
BA - Adult Education & Community Management
01.2010
Aboriginal Sites Awareness Training -
DECC
01.2009
Aboriginal Cultural Awareness Training -
TAFE & DECC
01.2008
Diploma - Community Welfare
Wollongong TAFE
01.2006
The Business of Writing for the APS -
01.2006
Basic Writing Course -
01.2005
Certificate of Attendance - Managing Aggressive & Violent Behaviour
Centre for Community Welfare Training
01.2004
Skills
- Experience working with Aboriginal & non-Aboriginal communities
- Team management
- Financial management
- Program budget management
- Program management & coordination
- Invoice processing
- Criminal justice skills
- Case file maintenance
- Case management
- Therapeutic group framework
- Child safety case planning
- Assessment report writing
- Experience with families and diverse populations
- Housing program experience
- Counselling skills
- Submission writing
- Policy writing
- Reporting skills
- Mandatory reporting
- Quick learner
- Teamwork
- Computer skills
- Workshop facilitation
- Prioritization
- Written communication
- Verbal communication
- Administrative skills
- Time management
- Organizational skills
- Non-judgemental attitude
- Empathy
References
- Lynley Walker, Senior Contract Officer, Lynley.Walker@catholiccarent.org.au, 0487 490 056
- Kelly Ready, Child, Family and Mental Health Programs Manager, Kelly.Ready@catholiccarent.org.au, 0422 104 225
- JudyKaye Knox, Lead Facilitator/Educator (Supply Nation Certified), judykaye.knox@wealli.com.au, 0478 715 221
Community Service
- Cardwell & Murray Upper United PL (CAMU), 01/01/10, 01/01/14
- Gudu Wondjer (Sea Women) Aboriginal Corporation, 01/01/03, 01/01/04
- Wollongong Women’s Centre
- West St Adult Child Sexual Assault service, 01/01/96, 01/01/02
- Wadi Wadi Aboriginal Corporation
- Wollongong City Council Aboriginal Liaison Committee
- Regional Reference Group to Reduce Violence Against Women
- Coomaditchy United Aboriginal Corporation
- Illawarra Aboriginal Corporation
- Illawarra Aboriginal Land Council
- NSW Women’s Medium Term Housing Lobbying Committee, 01/01/86, 01/01/90
- NSW Women’s Medium-Term Housing
- Koori Women’s Support Group
- Lobbing Committee Bega 24hr Sexual Assault Crisis Service
- Bega Adult & Child Sexual Assault Service
- Bega Women’s Refuge
- Bega Aboriginal Land Council
Competencies Attributes
- Experience & involvement working with Aboriginal & non-Aboriginal communities
- Managing Team including supervision debriefing & practice consultation
- Financial management
- Program Budget & Acquittals
- Program management & Coordination including staff supervision
- Processing invoices
- Highly developed skills in the criminal justice - domestic violence area
- Maintaining case files & support or case plans
- Case management & assessments
- Therapeutic group framework
- Child Safety Case planning-reunification
- Assessment reports
- Experience in working with families, women, men, children, victims of crime, people with disabilities & people facing homelessness
- Experience in housing programs, tenancy issues, support & advocacy
- Individual & group counselling skills
- Submission writing skills & experience
- Policy writing experience
- Reporting to funding bodies, management & Board
- Mandatory reporting
- Quick to learn new skills and use own initiative
- Work well in a team or independently
- Various computer systems including Microsoft Word, Internet, Email
- Experience in providing workshops, presentation, information session & training
- Able to prioritise and maintain order in pressure situations
- Excellent written & verbal communication skills
- Highly developed administrative skills
- Excellent time management & organisational skills
- Non-judgemental attitude
- Caring & empathetic
Timeline
Lead Practitioner for Drug & Alcohol Intensive support
CatholicCare NT
01.2022 - Current
Youth – Community Support Worker
ITEC Group Australia
01.2021 - Current
Cultural Support Planner
Life without Barriers
01.2021 - Current
NDIS Support Coordinator
Australian Community Support Services
01.2021 - Current
Family Services Residential Team Leader
Churches of Christ
01.2020 - Current
Service Leader
Uniting Care Qld
01.2019 - Current
Team Leader
Family Wellbeing Service (FWB)
01.2017 - Current
Care Worker-Training & Recruitment
Culturally Appropriate Foster and Kinship Care Service
01.2015 - Current
Indigenous Community Educator
01.2005 - 01.2006
Regional Co-ordinator Aboriginal Housing
Department of Housing
01.1990 - 01.1994
Diploma - Counselling
Australian College of Community Services and Care
NDIS Orientation Certificate -
Hope & Healing -
Masters of Management - Community Management
University of Technology, Sydney
BA - Adult Education & Community Management
Aboriginal Sites Awareness Training -
DECC
Aboriginal Cultural Awareness Training -
TAFE & DECC
Diploma - Community Welfare
Wollongong TAFE
The Business of Writing for the APS -
Basic Writing Course -
Certificate of Attendance - Managing Aggressive & Violent Behaviour
Centre for Community Welfare Training
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