Deborah Toone
Croydon North
Summary
Professional with comprehensive experience in education administration support, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
21
21
years of professional experience
Work History
Head Start Coordinator
Victorian Department of Education
Eastern Metropolitan Melbourne hub
01.2023 - Current
- Develop and support Head Start school-based apprenticeship and traineeship (SBAT) arrangements that align with individual student’s stated career aspirations and interests supported by a collaborative sign-up process;
- Support the student’s progress through school and training; regularly undertaking site visits and reviewing the appropriateness of the work or training site;
- Provide students with relevant and practical skills development for the workplace and training settings; and provide a safe, supportive and positive environment that values professional development;
- Ensure appropriate support levels are maintained across allocated schools, providing key support and timely advice to the Hub Director, teachers and career practitioners
- Liaise with the general school community of each allocated school, the department and other government agencies; training, employer and other related service providers when needed.
- Manage relationships with all stakeholders, and ensure compliance with program and department policies.
- Attend trade expos and school information sessions to disseminate information about the program and the value to a student during their senior secondary years.
Vocational Education & Training (VET) & Work Experience Coordinator and Careers Administrator
Luther College
01.2013 - 01.2023
- Management of the Year 11 and 12 VET student Cohort (approximately 75 students). Provide ongoing support to students, liaise with VET providers such as other secondary colleges, TAFE's etc to ensure best outcomes for students (ie: identify 'at risk' students and work with them).
- Manage online enrolment portals and work with local VET clusters to ensure programs run smoothly for students.
- Provide accurate and detailed VET course information to prospective students and families.
- Work closely with the Careers Practitioner in regards to advice on student career pathways and alternatives.
- Provide subject selection advice to students.
- Work with the Year 10 cohort in regards to organising work experience placements. This includes the initial counselling phase with students as well as the administrative tasks required to successfully facilitate the Program.
- Provide administrative support to the Careers Councillors , including scheduling of appointments, maintaining calendars, organise guest speakers and presenters, filing, booking of facilities, organising Careers evenings and administrative tasks that are necessary to ensure the smooth operation of the Faculty.
Well Being Centre Receptionist & Administrative Assistant to Director of Wellbeing
Luther College
01.2012
- Handle all incoming calls and handle or direct to appropriate staff as necessary
- Triage students upon arrival
- Provide administrative assistance to well-being staff as required
- Manage the Chapel Technical Desk roster and liaise with students
- Maintain the Chapel roster for each term and work with Pastoral staff as directed
- Facilitate bookings of College facilities after hours and on weekends
- Organise Health Work Checks for College staff
- Provide support to Director of Wellbeing, including management of emails, appointments, mail,filing, creation and design of documents as required and any other tasks as directed by the Director of Well Being
- Assist with organisation of the student Central Australia trip
- Initiate, organise and maintain the Mentor Program for year 12 students
- Edit and produce, on a daily basis the College Daily Bulletin
Clerical Assistant to the teachers (Teacher Services)
Luther College
01.2005 - 01.2007
- Provide clerical assistance to teaching staff including photocopying, booklet creation, binding, laminating, design and creation of documents, ordering of stationary, printing and collation of College Prospectus, diary ordering for staff and any other clerical assistance as required by staff.
Front Office Reception/Student Reception
Luther College
01.2005 - 01.2013
- This role is seen as 'the face of the College'. It included answering incoming calls and directing as necessary, answering initial questions from prospective families, arranging campus tours, sorting and distributing mail, assisting student with enquiries, selling of tickets for College performances, photocopying, filing, managing the College absentee system, including follow up of student absences and provide general support to the Front Office Administrative team.
Education
Diploma of Teaching - Primary
Melbourne College of Advanced Education
Post Graduate Certificate - Career Development
Australian Catholic University
Certificate IV - School Support Services
Frontier Training Academy
Skills
- Expert in task prioritization for project management
- Proficient in stakeholder engagement and collaboration
- Effective communicator in writing and speech
- Critical thinking skills
- Effective planning through research
- Strong organizational skills
- Timely project completion
- Proficient in office operations
- Innovative problem-solving
- Skilled in achieving positive outcomes
- Commitment to child and youth development
- Proficient in Microsoft Office Suite
- Synergetic (have used in a limited capacity)
- Detail-oriented data management
Timeline
Head Start Coordinator
Victorian Department of Education
01.2023 - Current
Vocational Education & Training (VET) & Work Experience Coordinator and Careers Administrator
Luther College
01.2013 - 01.2023
Well Being Centre Receptionist & Administrative Assistant to Director of Wellbeing
Luther College
01.2012
Clerical Assistant to the teachers (Teacher Services)
Luther College
01.2005 - 01.2007
Front Office Reception/Student Reception
Luther College
01.2005 - 01.2013
Post Graduate Certificate - Career Development
Australian Catholic University
Certificate IV - School Support Services
Frontier Training Academy
Diploma of Teaching - Primary
Melbourne College of Advanced Education