Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Whiley

Morayfield

Summary

Dedicated professional providing consistent direction and support to practitioners, allied health providers, nurses, and administration staff. Leading the practice team to exceed objectives and deliver the highest quality healthcare services with professionalism, sensitivity, and confidentiality. Experienced in business operations, adept at streamlining processes and driving efficiency through strategic planning, budget management, and process optimization. Committed to team collaboration, adaptable to changing business needs, and known for excellent problem-solving skills, effective communication, and strong leadership abilities.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Business Operations Manager

Vigor Australia T/A Moreton Bay Medical Centre
07.2024 - Current
  • Management of a multi disciplinary care team, including 9 GP's, 4 RN's, Physiotherapist, Psychologist, Podiatrist and 5 administration staff

Practice Manager

Family Doctor Pty Ltd
09.2023 - 07.2024
  • Responsible for the overall management of the clinic, which Includes 7 doctors, 6 nurses & 5 administration staff.
  • General Practice Accreditation achieved unconditionally 6 weeks after I commenced at the clinic.
  • I have been responsible for a significant reduction of debtors, with $0 outstanding past 30 days.

Business Manager

Mayfield Medical Connection
04.2022 - 06.2023
  • Responsible for the overall clinic management
  • Practice consisted of 8 GP’s, 4 RN’s.
  • Development of CDM clinics

Business Manager

ForHealth Group
05.2019 - 04.2022
  • Company Overview: ForHealth Group - Wyoming Medical & Dental Practice, Multidisciplinary, Medical, Dental, Imagining & Pathology practice
  • Includes 9 GP's, 3 Registered Nurses, 3 EEN's, 1 Medical Assistant, 2 Dentists, 4 Dental Assistants, Radiographer, Sonographer, Dietician, Podiatrist, 8 Administration staff.
  • ForHealth Group - Wyoming Medical & Dental Practice, Multidisciplinary, Medical, Dental, Imagining & Pathology practice

Practice Manager

The Health Clinic - Sydney Doctors & The Dentist @ 70 Pitt Street
04.2015 - 04.2019

Practice Manager

Northbridge Medical Practice
04.2010 - 04.2015

Practice Manager

Kanwal Family Practice
07.1993 - 04.2010

Education

Certificate IV - Practice Management

University of New England
05.2025

Associate Diploma - Business (Accounting)

Hunter Institute of Technology & Newcastle University
12.1996

Skills

  • Collaborative team development
  • Goal-oriented
  • Compliance management
  • Financial management
  • Adherence to ethical standards
  • Business process optimization
  • Team leadership
  • Employee engagement
  • Fostering a positive environment
  • Accreditation and compliance assurance
  • Process optimization expertise
  • Proficient in Microsoft Office

Certification

  • Evidence of Full Covid-19 Vaccination Plus Booster
  • NSW Drivers Licence, NSW Roads And Maritime Services

Timeline

Business Operations Manager

Vigor Australia T/A Moreton Bay Medical Centre
07.2024 - Current

Practice Manager

Family Doctor Pty Ltd
09.2023 - 07.2024

Business Manager

Mayfield Medical Connection
04.2022 - 06.2023

Business Manager

ForHealth Group
05.2019 - 04.2022

Practice Manager

The Health Clinic - Sydney Doctors & The Dentist @ 70 Pitt Street
04.2015 - 04.2019

Practice Manager

Northbridge Medical Practice
04.2010 - 04.2015

Practice Manager

Kanwal Family Practice
07.1993 - 04.2010

Certificate IV - Practice Management

University of New England

Associate Diploma - Business (Accounting)

Hunter Institute of Technology & Newcastle University

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Deborah Whiley