Summary
Overview
Work History
Education
Skills
Educationandqualifications
Contactdetails
Personal Information
References
Hobbies and Interests
Roles And Responsibilities
Languages
Timeline
Generic

Deborha Di Tullio

Cairns,QLD

Summary

I have a noticeably clear relationship with the hospitality industry and I am no stranger to the hours and the expectations that are required for any venue. I do understand telephone etiquette when and if the need arises. I am multilingual and understand other cultures and am very adaptable to my peers around me. I have a very wide understanding of both the pressure of the back of house and front of house when it is busy.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

21
21
years of professional experience

Work History

Waitress

Dundees on the Waterfront
Cairns, Australia
12.2022 - Current
  • Provide excellent customer services
  • Always strive towards best customer satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Check products for quality
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations
  • Training new staff members
  • Overview of trials
  • Opening and closing the venue if needed

Bar tender

Vitalias Italian restaurant
Cairns, Australia
09.2021 - 12.2022

Waitress

Dundees on the Waterfront
Cairns, Australia
01.2020 - 07.2021

Waitress

Villa Romana Italian restaurant
Cairns, Australia
07.2019 - 12.2019

Customer advisor agent

ITS Management
Sydney, Australia
10.2017 - 04.2019

Waitress

Vacanza Pizzeria
Sydney, Australia
08.2017 - 12.2017

Customer advisor agent

Tombola ltd
UK, United Kingdom
09.2012 - 07.2017

Translator

Ebiquity ltd
UK, United Kingdom
09.2009 - 08.2012

Bar tender

Speculation Pub
UK, United Kingdom
10.2008 - 04.2010

Retail advisor

Debenhams
UK, United Kingdom
09.2003 - 08.2005

Education

BA Honours - Modern Foreign Languages

Northumbria University
Australia

Diploma - Leadership and Management

Frontier Education
Australia

Advanced Diploma - Business

Frontier Education
Australia

10 GCSE’s -

St Roberts of Newminster Secondary

5 A’levels -

St Roberts of Newminster Secondary

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Handling complaints
  • Menu recommendations
  • Payment processing
  • Food running
  • Memory retention
  • Table setting
  • Order accuracy
  • Active listening
  • Time management
  • Supply restocking
  • High volume dining
  • Upselling techniques
  • Allergy awareness
  • Beverage preparation
  • Seating arrangements
  • Guest relations
  • Point of sale (POS) system operations

Educationandqualifications

English, Mother tongue, Italian, Mother tongue, French, BA Honours Degree, Spanish, BA Honours Degree, Northumbria University, BA Honours Modern Foreign Languages, Frontier Education, Diploma in Leadership and Management, Frontier Education, Advanced Diploma in Business, St Roberts of Newminster Secondary, 10, 5

Contactdetails

0468486324, deborha.ditullio@yahoo.com

Personal Information

  • Date of Birth: 02/24/87
  • Nationality: British/Italian
  • Visa Status: 461 New Zealand Citizen Family Relationship Visa

References

Available on request

Hobbies and Interests

  • Reading
  • Listening to music
  • Photography
  • A keen supporter of sports
  • Travel

Roles And Responsibilities

  • Provide excellent customer services
  • Always strive towards best customer satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Check products for quality
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations
  • Training new staff members
  • Overview of trials
  • Opening and closing the venue if needed

Languages

Italian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
French
Limited Working

Timeline

Waitress

Dundees on the Waterfront
12.2022 - Current

Bar tender

Vitalias Italian restaurant
09.2021 - 12.2022

Waitress

Dundees on the Waterfront
01.2020 - 07.2021

Waitress

Villa Romana Italian restaurant
07.2019 - 12.2019

Customer advisor agent

ITS Management
10.2017 - 04.2019

Waitress

Vacanza Pizzeria
08.2017 - 12.2017

Customer advisor agent

Tombola ltd
09.2012 - 07.2017

Translator

Ebiquity ltd
09.2009 - 08.2012

Bar tender

Speculation Pub
10.2008 - 04.2010

Retail advisor

Debenhams
09.2003 - 08.2005

BA Honours - Modern Foreign Languages

Northumbria University

Diploma - Leadership and Management

Frontier Education

Advanced Diploma - Business

Frontier Education

10 GCSE’s -

St Roberts of Newminster Secondary

5 A’levels -

St Roberts of Newminster Secondary
Deborha Di Tullio