Debra Blake
Armidale,NSW
Summary
Dedicated boarding kennel manager with strong customer service and communication skills. Proven ability to manage operations effectively while ensuring animal welfare and maintaining high safety standards.
Overview
19
19
years of professional experience
Work History
Boarding Kennel Manager
Greenhill Boarding Kennels
Armidale, NSW
03.2009 - Current
- Supervised daily operations of boarding kennels ensuring animal welfare.
- Developed customer relationships through effective communication and service support.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
- Maintained detailed records of animal numbers, medical issues and behavioral concerns.
- Provided customer service support by responding promptly to inquiries and addressing customer complaints in a timely manner.
Advertising Sales Representative
The Armidale Express
Armidale, NSW
03.2006 - 03.2009
- Built strong relationships with clients to understand their advertising needs.
- Collaborated with creative teams to design effective ad campaigns.
- Upsold advertising packages and options to customers by making outbound sales calls.
- Responded promptly to customer inquiries via phone or email.
Education
Certificate - First Aid & CPR
New England Community College
Armidale, NSW02-2024
Statement Of Attainment - Dog Grooming & Hydrobathing
TAFE NSW
NSW12-2010
Skills
- Customer service
- Communication skills
- Time management
- Problem solving
- First aid training
- Computer skills
- Teamwork
- Multitasking capacity
Affiliations
- Member of the New England Mountain Bike Club Committee
References
References available upon request.
Timeline
Boarding Kennel Manager
Greenhill Boarding Kennels
03.2009 - Current
Advertising Sales Representative
The Armidale Express
03.2006 - 03.2009
Certificate - First Aid & CPR
New England Community College
Statement Of Attainment - Dog Grooming & Hydrobathing
TAFE NSW
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