Debra Corrie
Perth,WA
Summary
Resourceful Assistant Showroom Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service excellence, and sales strategy implementation. Excel in communication, teamwork, and adaptability, ensuring seamless operations and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Showroom Manager
InStitchu
Perth, WA
01.2023 - Current
- Provided exceptional customer service by greeting and assisting customers in the showroom.
- Developed strategies to increase sales, enhance efficiency, and improve customer satisfaction.
- Organized merchandise displays to create a visually appealing environment and maximize sales potential.
- Resolved customer complaints in a timely manner and maintained positive relationships with clients.
- Analyzed business operations to identify areas for improvement and implement corrective action plans.
- Maintained accurate records of all transactions within the showroom including sales, returns, exchanges.
- Assisted in developing annual budget plans based on projected sales goals.
- Managed daily operations such as opening and closing procedures, cash handling, restocking shelves.
- Reviewed financial statements regularly to track expenses and optimize profitability.
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
Acting Store Business Manager
MJ Bale
Perth, Claremont, DFO Perth, Myer Perth, WA
05.2018 - 01.2023
- Fitting suits
- Styling customers for weddings and special events
- Pinning suits for minor alterations (Hemming pants, tapering jackets, taking in/letting out pants, shortening sleeves, shortening jacket hems)
- Organise wedding parties
- Log stock movement
- Email stores and customers regarding stock
- Book local and national couriers for stock (Allied and Star Track)
- Pick up/drop off stock to/from the tailors
- Dress/style mannequins and front facing suits
- Process sales using AP21
- Process sales using Myer registers
- Receive/put away large amounts of stock
- Sign for deliveries
- Liaise with centre management
- Replenish stock on the floor
- Update general visual merchandising of the store
- Folding and steaming shirts/suits
- Closing/opening the store (Concession and main stores)
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Trained and mentored associates to teach daily tasks and procedures.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
Perth Bar Staff
01.2013 - 01.2018
- Monitored patron alcohol consumption to encourage safety.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Poured wine, beer and cocktails for patrons.
- Monitored cash intake to reduce discrepancies.
Customer Service
Canningvale Country Club/ WASP Paintball
Canningvale, WA
01.2012 - 01.2013
- Bar & Beverage service
- Cleaning
- Cooking
- Customer service
- Money handling
- Knowledge of stock
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer and cocktails for patrons.
Customer Service
Salsas Fresh Mex Grill
Perth, WA
01.2011 - 12.2011
- Cooking
- Food preparation
- Money handling
Office Assistant
Metcash Trading
Perth, WA
01.2010 - 09.2010
- Data entry
- Filing
Customer Service
Sports Alliance
Riverton
01.2010 - 01.2010
- Cash handling
- Eftpos
- Stocktake
Cashier
Workout World Malaga
01.2009 - 08.2009
- Stocktake
- Team work
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Como Secondary College
Como, WA09-2018
Horticulture
Certificate ll in Horticulture
Perth, WA09-2018
Skills
- Customer Liaison Expertise
- Strong Organizational Skills
- Effective Communication
- Proficient in Computer Applications
- Consistent Punctuality
- Integrity
- Dependable Performance
- Quick Learner
- Tailoring Adjustments
- Professional Suit Tailoring
- Expertise in Men’s Sizing
- Proficient in AP21 POS System
- Adaptable Retail Training
- Proficient in Stock Management
- Dedicated Professional
- Dedicated Team Member
- Sales Performance Monitoring
- Employee Scheduling
- Stock Management
- Cash Flow Administration
- Customer Experience Oversight
- Quality Improvement Strategies
- Innovative Thinking
- Effective Verbal Communication
- Strategic Selling
- Effective Decision Making
- Operations Coordination
- Store Closing Protocols
- Customer Engagement
- Sales Growth Initiatives
- Collaborative Leadership
- Resource Allocation
- Proficient Task Management
- Proactive Problem Solving
- Accounting Management
- Mathematical Analysis
- Team Cohesion
- KPI Tracking
References
References available upon request.
Timeline
Assistant Showroom Manager
InStitchu
01.2023 - Current
Acting Store Business Manager
MJ Bale
05.2018 - 01.2023
Perth Bar Staff
01.2013 - 01.2018
Customer Service
Canningvale Country Club/ WASP Paintball
01.2012 - 01.2013
Customer Service
Salsas Fresh Mex Grill
01.2011 - 12.2011
Office Assistant
Metcash Trading
01.2010 - 09.2010
Customer Service
Sports Alliance
01.2010 - 01.2010
Cashier
Workout World Malaga
01.2009 - 08.2009
High School Diploma -
Como Secondary College
Horticulture
Certificate ll in Horticulture
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