Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Engel

Beaumaris,VIC

Summary

Experienced candidate, providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Reliable with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Overview

27
27
years of professional experience

Work History

Assistant to Director

ALFRED HOSPITAL
  • Operation bookings, medical audio typing, screening calls, etc
  • Preparation and distribution of Gastroscopy and Colonoscopy lists to various departments
  • Referring alcoholic and HIV patients.

Receptionist

Medical temp
01.2018 - 03.2019
  • Receptionist medical rooms Camberwell

Extremely busy large surgery, Answering phones, making appointments greeting patients. Giving pathology test results to patients.

Property Manager

Self employed
03.2010 - 12.2017
  • Managing property bookings, maintenance for holiday accommodation, Marketing, advertising, meet and greet guests, handling complaints and disputes
  • Accounting.

Part time

Melbourne Clinic - Dr. Elizabeth Nuttall
03.2009 - 03.2010
  • Reception, accounts, dealing with difficult psychiatric patients. Making appointments.

Practice Manager

Mr. P. Slattery - Plastic/hand Surgeon
11.2002 - 06.2007
  • Consulting (front desk), booking patient appointments, booking, costing and billing of operations, ordering of necessary medical equipment for surgery bookings
  • Billing of accounts, general and debt collection.

02.2002 - 09.2002
  • Various temporary medical assignments with a number of specialists
  • Duties varied but mainly reception, booking patient appointments, booking operations, accounts and debt collection.

Office Manager/P.A. (part-time)

The Engel Group
02.1995 - 01.2002
  • Booking pre-purchase inspections for commercial/residential properties
  • Dealing with clients, solicitors, real estate agents
  • Responsible for accounts, debt collection, and rent collection
  • Marketing and advertising
  • Locating suitable sites for development
  • Accounts receivable and payable.

Accounts Officer/Relief Reception

MELBOURNE IVF
04.1992 - 07.1996
  • Responsible for all private and public patient accounts, together with debt collection
  • Duties also consisted of assisting new patients, liaising with medical staff, consultants, and laboratory staff
  • Handling own correspondence.

Education

Secondary: HSC -

Strathfield Girl's College

Certificates: Communication Skills -

Stott's Business College

MS Word for Windows -

Swinburne Tafe

Medical Terminology Course -

Outer Eastern Croydon Tafe

Certificate II in Information Technology -

Clota Box Hill

Skills

  • Medical Computer Systems: Incisive, Zedmed, Pracsoft
  • Administrative Support
  • Office Administration
  • Product and Service Knowledge
  • Verbal and Written Communication
  • Business Correspondence
  • Computer Skills
  • Administrative Duties
  • Basic Mathematics
  • Fast Learner
  • Editing and Proofreading

Timeline

Receptionist

Medical temp
01.2018 - 03.2019

Property Manager

Self employed
03.2010 - 12.2017

Part time

Melbourne Clinic - Dr. Elizabeth Nuttall
03.2009 - 03.2010

Practice Manager

Mr. P. Slattery - Plastic/hand Surgeon
11.2002 - 06.2007

02.2002 - 09.2002

Office Manager/P.A. (part-time)

The Engel Group
02.1995 - 01.2002

Accounts Officer/Relief Reception

MELBOURNE IVF
04.1992 - 07.1996

Assistant to Director

ALFRED HOSPITAL

Secondary: HSC -

Strathfield Girl's College

Certificates: Communication Skills -

Stott's Business College

MS Word for Windows -

Swinburne Tafe

Medical Terminology Course -

Outer Eastern Croydon Tafe

Certificate II in Information Technology -

Clota Box Hill
Debra Engel