Debra Hayes-Smith
Secret Harbour,WA
Summary
Qualified Registered Nurse
New Graduate
Motivated and dedicated mature graduate with solid organizational and teaching abilities, excited to land an entry-level RN role. Through hands-on experience in hospitals and communities, I've honed skills and developed emotional maturity, strong clinical knowledge and interpersonal skills, coupled with a deep understanding of nursing's role in interdisciplinary settings, adding valuble skills to any team. Currently seeking a full-time position that offers opportunities for growth and challenges where I can leverage excellent time management, organizational, and problem-solving skills, while also sharing the knowledge acquired during this degree with others.
Overview
3
3
years of professional experience
Work History
Retail sales assistant Robins Kitchen and House
Global Retail Sales
Perth, WA
10.2016 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Worked closely with manager to solve problems and handle customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Royal Perth Hospital
Endoscopy Clinic
RPH Perth WA
01.2024 - 01.2024
- Participated in hands-on clinical training of medical /surgical equipment under supervision of experienced nursing professionals to refine practical skills.
- Admitted patients pre for op medical procedures. Facilitated patient discharge by providing instructions for home care and follow-up care.
- Managed patients recovering from surgical procedures.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Performed regular rounds to check on well-being of patients.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
Fiona Stanly Hospital, Cardiothoracic
Murdoch Wa
11.2023 - 12.2023
- Demonstrated strong organizational and time management skills .
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Participated in hands-on clinical training under supervision of experienced nursing professionals to refine practical skills.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications adhering to established guidelines.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses. Administered medications and treatments as prescribed, ensuring patient safety and well-being.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, whilst updating team members on changes in stability or acuity.
Rockingham General Hospital Chemotherapy Unit
Rockingham, WA
09.2023 - 09.2023
- Prepared medication and blood products for administration.
- Assist in PICC insertion and Canula insertion.
- Assessed patients during treatment to identify concerning reactions.
- Participated in continuous learning opportunities to stay current on advancements in oncology treatments and nursing techniques.
- Dressing changes and assessment on PICC and Canula pre-medication administration.
- Vital signs inc Manual BP readings
- Provided emotional support for patients and families coping with challenges of their cancer diagnosis.
- Educated patients on such topics as nutrition, medication side effects and appointment schedules.
Fiona Stanley Hospital
Acute Medical Unit
Perth, WA
07.2023 - 08.2023
- Improved medication safety by conducting thorough reviews of patient profiles and making appropriate recommendations.
- Contributed to appositive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their hospital stay.
- Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Participated in hands-on clinical training under supervision of experienced nursing professionals to refine practical skills.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Performed regular rounds to check on well-being of patients.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Increased patient load from 1 to 4 over the duration of placement.
Armadale Hospital, Colyer Ward, Surgical
Armadale, WA
09.2022 - 09.2022
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with other multidisciplinary team members.
- Managed patients recovering from medical or surgical procedures using clinical pathways for Neck of femur replacements, Turps and Knee reconstructions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Implemented evidence-based nursing practices, contributing to improved patient outcomes and best possible care.
- Contributed to successful surgeries by accurately assessing patients'' medical histories, allergies, medications, and potential complications.
- Communicated medical information and discharge instructions to patients and families to reduce return visits.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Educated patients on proper post-operative care routines, reducing likelihood of complications or readmissions.
- Monitored patient reactions after administering medications and IV therapies.
- Developed and executed daily goals and care plans for up to 4 surgical patients per day.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Notham Wheatbelt Aborigional Health services
Northam, WA
08.2021 - 09.2021
- Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individual''s unique circumstances.
- Educated family members and caregivers on patient care instructions.
- Participated in community outreach events promoting public health resources and services available to local residents.
- Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans in patients with Diabetes
- Collaborated with other health-focused organizations and agencies to promote community health, partnering with Ot, Physiotherapists, Speech pathologists and dietitians.
- Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
- Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyle clinics around the wheatbelt community's.
OFFICE MANAGER
GARDENER | GPS LAWNCARE
Secret Harbour, WA
01.2007 - 10.2016
- Financial administration | purchasing | accounts | reconciliations | invoicing
- Customer liaison | relationship management
- Business development
- Advertising | managing/updating business social media pages
- Tendering contracts | creating contracts | documenting quotes
- Tax | BAS
- Garden Maintenance - weeding | pruning | hedging | planting
- Weed control
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
STORE MANAGER
PROUDS THE JEWELLERS
Perth, WA
01.2003 - 01.2007
- Stock Management | KPI| Merchandising | Stock Takes | Staff Development and Training|
- Rostering | Sales Margins | POS Training]
- Customer Dispute Resolution | Loss Prevention Sales targets and Margins.
- Awarded for most improved sales over budget 2 years running.
STORE MANAGER
ZAMELS PTY
Perth, WA
01.1996 - 01.2003
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, Policy's, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Registered Nursing
Murdoch University
Peel WA12.2023
Cert 111 - Retail Management
TAFE
Rockingham, WA10.2001
Cert 1V - Retail Management
TAFE
Rockingham, WA10.2003
Skills
- Compassion and empathy: Demonstrated ability to show compassion, empathy, and kindness toward patients and their families during challenging times
- Wound care: Skill in wound assessment, cleaning, dressing, and monitoring for signs of infection or healing
- Manual BP readings and Telementry monotoring
- Patient education: Ability to effectively communicate with patients and families to provide information on diagnoses, treatments, medications, and self-care techniques
- Infection control: Understanding of infection prevention and control practices to minimize risk of healthcare-associated infections
- Interdisciplinary collaboration: Skill in working collaboratively with other healthcare professionals, including physicians, therapists, and social workers, to provide comprehensive patient care
- Time management: Capacity to prioritize tasks, manage multiple responsibilities, and work efficiently in a fast-paced healthcare environment
- Critical thinking: Ability to think critically, analyze situations, and make sound clinical judgments to ensure patient safety and quality care
Accomplishments
- Tendered and won 2 large $66k contracts with Bethany Aged Care consistently over an 8 year period (2008 - 2016).
- Played a key role in the expansion of the business; increasing the growth and profitability by 71% within 3 years; subsequently seeing a % increase year on year thereafter.
Testimonials
The work Debra carried out in our garden was always of a very high standard. She consistently shows professionalism; her expertise and knowledge is amazing. We would recommend her to anyone who wants a proper garden job, the first time around
References
- Alicia Finn Clinical Nursing Facilitator, Rockingham General Hospital 0416105401
interests
I have an interest in yoga for health and keep fit by walking and stand up paddle boarding.
Timeline
Royal Perth Hospital
Endoscopy Clinic
01.2024 - 01.2024
Fiona Stanly Hospital, Cardiothoracic
11.2023 - 12.2023
Rockingham General Hospital Chemotherapy Unit
09.2023 - 09.2023
Fiona Stanley Hospital
Acute Medical Unit
07.2023 - 08.2023
Armadale Hospital, Colyer Ward, Surgical
09.2022 - 09.2022
Notham Wheatbelt Aborigional Health services
08.2021 - 09.2021
Retail sales assistant Robins Kitchen and House
Global Retail Sales
10.2016 - Current
OFFICE MANAGER
GARDENER | GPS LAWNCARE
01.2007 - 10.2016
STORE MANAGER
PROUDS THE JEWELLERS
01.2003 - 01.2007
STORE MANAGER
ZAMELS PTY
01.1996 - 01.2003
Bachelor of Science - Registered Nursing
Murdoch University
Cert 111 - Retail Management
TAFE
Cert 1V - Retail Management
TAFE