Debra Hayes-Smith
Secret Harbour,WA
Summary
Qualified Registered Nurse
New Graduate
Motivated and dedicated mature graduate with solid organizational and teaching abilities, excited to land an entry-level RN role. Through hands-on experience in hospitals and communities, I've honed skills and developed emotional maturity, strong clinical knowledge and interpersonal skills, coupled with a deep understanding of nursing's role in interdisciplinary settings, adding valuble skills to any team. Currently seeking a full-time position that offers opportunities for growth and challenges where I can leverage excellent time management, organizational, and problem-solving skills, while also sharing the knowledge acquired during this degree with others.
Overview
3
3
years of professional experience
Work History
Retail sales assistant Robins Kitchen and House
Global Retail Sales
10.2016 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Worked closely with manager to solve problems and handle customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Royal Perth Hospital
Endoscopy Clinic
01.2024 - 01.2024
- Participated in hands-on clinical training of medical /surgical equipment under supervision of experienced nursing professionals to refine practical skills.
- Admitted patients pre for op medical procedures. Facilitated patient discharge by providing instructions for home care and follow-up care.
- Managed patients recovering from surgical procedures.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Performed regular rounds to check on well-being of patients.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
Fiona Stanly Hospital, Cardiothoracic
11.2023 - 12.2023
- Demonstrated strong organizational and time management skills .
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Participated in hands-on clinical training under supervision of experienced nursing professionals to refine practical skills.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications adhering to established guidelines.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses. Administered medications and treatments as prescribed, ensuring patient safety and well-being.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, whilst updating team members on changes in stability or acuity.
Rockingham General Hospital Chemotherapy Unit
09.2023 - 09.2023
- Prepared medication and blood products for administration.
- Assist in PICC insertion and Canula insertion.
- Assessed patients during treatment to identify concerning reactions.
- Participated in continuous learning opportunities to stay current on advancements in oncology treatments and nursing techniques.
- Dressing changes and assessment on PICC and Canula pre-medication administration.
- Vital signs inc Manual BP readings
- Provided emotional support for patients and families coping with challenges of their cancer diagnosis.
- Educated patients on such topics as nutrition, medication side effects and appointment schedules.
Fiona Stanley Hospital
Acute Medical Unit
07.2023 - 08.2023
- Improved medication safety by conducting thorough reviews of patient profiles and making appropriate recommendations.
- Contributed to appositive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their hospital stay.
- Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Participated in hands-on clinical training under supervision of experienced nursing professionals to refine practical skills.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Performed regular rounds to check on well-being of patients.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Increased patient load from 1 to 4 over the duration of placement.
Armadale Hospital, Colyer Ward, Surgical
09.2022 - 09.2022
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with other multidisciplinary team members.
- Managed patients recovering from medical or surgical procedures using clinical pathways for Neck of femur replacements, Turps and Knee reconstructions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Implemented evidence-based nursing practices, contributing to improved patient outcomes and best possible care.
- Contributed to successful surgeries by accurately assessing patients'' medical histories, allergies, medications, and potential complications.
- Communicated medical information and discharge instructions to patients and families to reduce return visits.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Educated patients on proper post-operative care routines, reducing likelihood of complications or readmissions.
- Monitored patient reactions after administering medications and IV therapies.
- Developed and executed daily goals and care plans for up to 4 surgical patients per day.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Notham Wheatbelt Aborigional Health services
08.2021 - 09.2021
- Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individual''s unique circumstances.
- Educated family members and caregivers on patient care instructions.
- Participated in community outreach events promoting public health resources and services available to local residents.
- Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans in patients with Diabetes
- Collaborated with other health-focused organizations and agencies to promote community health, partnering with Ot, Physiotherapists, Speech pathologists and dietitians.
- Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
- Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyle clinics around the wheatbelt community's.
OFFICE MANAGER
GARDENER | GPS LAWNCARE
01.2007 - 10.2016
- Financial administration | purchasing | accounts | reconciliations | invoicing
- Customer liaison | relationship management
- Business development
- Advertising | managing/updating business social media pages
- Tendering contracts | creating contracts | documenting quotes
- Tax | BAS
- Garden Maintenance - weeding | pruning | hedging | planting
- Weed control
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
STORE MANAGER
PROUDS THE JEWELLERS
01.2003 - 01.2007
- Stock Management | KPI| Merchandising | Stock Takes | Staff Development and Training|
- Rostering | Sales Margins | POS Training]
- Customer Dispute Resolution | Loss Prevention Sales targets and Margins.
- Awarded for most improved sales over budget 2 years running.
STORE MANAGER
ZAMELS PTY
01.1996 - 01.2003
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, Policy's, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Registered Nursing
Murdoch University
Peel WA12.2023
Cert 111 - Retail Management
TAFE
Rockingham, WA10.2001
Cert 1V - Retail Management
TAFE
Rockingham, WA10.2003
Skills
- Compassion and empathy: Demonstrated ability to show compassion, empathy, and kindness toward patients and their families during challenging times
- Wound care: Skill in wound assessment, cleaning, dressing, and monitoring for signs of infection or healing
- Manual BP readings and Telementry monotoring
- Patient education: Ability to effectively communicate with patients and families to provide information on diagnoses, treatments, medications, and self-care techniques
- Infection control: Understanding of infection prevention and control practices to minimize risk of healthcare-associated infections
- Interdisciplinary collaboration: Skill in working collaboratively with other healthcare professionals, including physicians, therapists, and social workers, to provide comprehensive patient care
- Time management: Capacity to prioritize tasks, manage multiple responsibilities, and work efficiently in a fast-paced healthcare environment
- Critical thinking: Ability to think critically, analyze situations, and make sound clinical judgments to ensure patient safety and quality care
Accomplishments
- Tendered and won 2 large $66k contracts with Bethany Aged Care consistently over an 8 year period (2008 - 2016).
- Played a key role in the expansion of the business; increasing the growth and profitability by 71% within 3 years; subsequently seeing a % increase year on year thereafter.
Testimonials
The work Debra carried out in our garden was always of a very high standard. She consistently shows professionalism; her expertise and knowledge is amazing. We would recommend her to anyone who wants a proper garden job, the first time around
References
- Alicia Finn Clinical Nursing Facilitator, Rockingham General Hospital 0416105401
interests
I have an interest in yoga for health and keep fit by walking and stand up paddle boarding.
Timeline
Royal Perth Hospital
Endoscopy Clinic
01.2024 - 01.2024
Fiona Stanly Hospital, Cardiothoracic
11.2023 - 12.2023
Rockingham General Hospital Chemotherapy Unit
09.2023 - 09.2023
Fiona Stanley Hospital
Acute Medical Unit
07.2023 - 08.2023
Armadale Hospital, Colyer Ward, Surgical
09.2022 - 09.2022
Notham Wheatbelt Aborigional Health services
08.2021 - 09.2021
Retail sales assistant Robins Kitchen and House
Global Retail Sales
10.2016 - Current
OFFICE MANAGER
GARDENER | GPS LAWNCARE
01.2007 - 10.2016
STORE MANAGER
PROUDS THE JEWELLERS
01.2003 - 01.2007
STORE MANAGER
ZAMELS PTY
01.1996 - 01.2003
Bachelor of Science - Registered Nursing
Murdoch University
Cert 111 - Retail Management
TAFE
Cert 1V - Retail Management
TAFE
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