- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
- Cooking
- I enjoy cooking for friends and family gatherings
- Growing herbs, vegetables, or fruits in home gardens
Debra McDonald
Gympie Coondoo,QLD
Summary
For 20 years I was in a construction business with my ex Husband. I then had my own cafe for 23 years that employed 4 staff members. For the past two years I tried retiring and went traveling overseas then moved from NSW to QLD. I've just realised im not ready to retire and would love to go back to work.
Overview
43
43
years of professional experience
Work History
Cafe Owner
Self-employeed
04.2000 - 04.2023
- Designed and implemented daily operational procedures to ensure efficient cafe operations.
- Developed customer service protocols to enhance guest experiences and satisfaction.
- Trained staff on food preparation techniques and safety standards.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Maintained cleanliness and organization of cafe environment to meet health regulations.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
- Implemented inventory management systems to minimize waste and optimize stock levels.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
- Established partnerships with local farmers markets, which allowed for sourcing fresh ingredients at lower prices while supporting the community.
- Managed day-to-day business operations.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Office Manager
Self-employed
01.1980 - 01.2000
- Streamlined office operations by implementing efficient filing and documentation systems.
- Managed inventory and procurement processes, ensuring timely supply availability.
- Developed staff schedules to optimize workflow and enhance team productivity.
- Oversaw financial record-keeping, including budgeting and expense tracking.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Verified completed projects met approved time, quality, and cost estimates.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
Education
High School Diploma -
Busby High School
Sydney, NSWSkills
- Small business operations
- Staff hiring
- Customer relations
- Project scheduling
- Site safety
- Job and material estimates
- Estimating
- Excellent customer relations
- Project documentation
- Contract negotiation
- Materials procurement
- Subcontractor management
Interests
Timeline
Cafe Owner
Self-employeed
04.2000 - 04.2023
Office Manager
Self-employed
01.1980 - 01.2000
High School Diploma -
Busby High School
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