Debra Mckeon
Cairns,QLD
Summary
Duty Manager with 21 years at Coles Supermarkets, excelling in customer service and team leadership. Highly organised, energetic ,positive attitude and versatile leader committed to continuous improvements and performance growth. Proven track record in training staff and driving sales through effective visual merchandising and safety compliance. Recognized for consistently achieving high standards and fostering a positive work environment that enhances team performance.
Overview
21
21
years of professional experience
Work History
Duty Manager
Coles supermarkets
Clifton Beach, Qld
05.2004 - Current
- 21 years of retail experience.
- Ensuring exceptional service to customers.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Created positive work environment and create displays for customers.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Cross fill to drive sales.
- Follow Safety,Audit standards
- Led,motivated team to achieve great standards.
- Consistently achieving high standards and meeting sales targets.
- Jasol and Audit focus.
Education
Associate of Arts - Ticketwritting & Showcard
Ultimo Sydney TAFE
Ultimo11-1995
High School Diploma -
Kogarah High School
Kogarah, NSW11-1993
Skills
- Customer service
- Employee training
- Visual merchandising
- Sales strategy
- Inventory management
- Safety compliance
- Communication skills
- Health and safety compliance
- Attention to detail
- Recall and Regulatory compliance
- Staff training and development
- Processes and procedures
- Team building
- Performance goals to meet / beat sales targets, rem and personal goals
The skills mentioned are all across several departments
Nightfill Manager
Fresh Produce Manager
Grocery/ Dairy Manager both departments at 3 stores
Online Manager
Service Manager
Dairy Manager
Duty Manager at 3 stores
References
Petra Hooper 0409912993
References
References available upon request.
Timeline
Duty Manager
Coles supermarkets
05.2004 - Current
Associate of Arts - Ticketwritting & Showcard
Ultimo Sydney TAFE
High School Diploma -
Kogarah High School
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