Debra Noud
Tuncurry,NSW
Summary
Proven leader and problem-solver, adept at staff management and enhancing customer satisfaction during all job roles. Excelled in roles requiring attention to detail and adaptability, achieving streamlined operations and improved team productivity. Demonstrates exceptional organizational skills and a commitment to safety protocols, ensuring top-notch service and operational efficiency.
Overview
16
16
years of professional experience
Work History
General Services Officer
Forster Private Hospital
08.2021 - Current
- Responsible for maintaining the cleanliness and sanitation of a hospital by thoroughly cleaning patients rooms, Theatre, Day Surgery, Oncology, common areas, restrooms, and medical equipment, adhering to strict infection control protocols, and ensuring a safe and sterile environment for patients and staff.
- Properly dispose of medical waste and biohazardous materials.
- Follow strict infection control guidelines, including proper use of personal protective equipment (PPE)
- Adhere to colour-coded cleaning procedures for different areas
- Sweep, vacuum, and mop floors in designated areas.
Administration Officer
JKL Real Estate
11.2017 - 03.2020
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Supervisor
Macquarie Inn
10.2008 - 04.2017
- Oversaw daily operations of the motel, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Devised and implemented processes and procedures to streamline operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Teamwork
- Reliability
- Self motivation
- Organizational skills
- Adaptability and flexibility
- Time management
- Multitasking
- Problem-solving
- Safety protocols
Timeline
General Services Officer
Forster Private Hospital
08.2021 - Current
Administration Officer
JKL Real Estate
11.2017 - 03.2020
Supervisor
Macquarie Inn
10.2008 - 04.2017
Similar Profiles
Bianca KotzeBianca Kotze
Rehab/Acute/Oncology Nurse Unit Manager at Healthecare Forster Private HospitalRehab/Acute/Oncology Nurse Unit Manager at Healthecare Forster Private Hospital
Olivia WilliamsOlivia Williams
Assistant in Nursing; Med Competent at Estia Health ForsterAssistant in Nursing; Med Competent at Estia Health Forster
SANGEETHA VIJAYSANGEETHA VIJAY
Senior Talent Acquisition Advisor at Crum & Forster Services India Private Limited (CFSI)Senior Talent Acquisition Advisor at Crum & Forster Services India Private Limited (CFSI)