Summary
Overview
Work History
Education
Skills
Certification
Referee
Timeline
Generic

CHRIS SILA

WERRIBEE,VIC

Summary

Dedicated and compassionate worker with a strong background in youth work and a genuine passion for supporting and caring for young people. While currently employed in forklift operations, I bring previous hands-on experience in youth support roles and am eager to return to the sector where I feel most fulfilled. I have a natural ability to build rapport, provide emotional and practical support, and create safe and engaging environments for children and young people. Having recently relocated from Sydney to Melbourne, I’m enthusiastic about reconnecting with my purpose and making a meaningful impact through youth or support work.

Overview

1
1
Certification

Work History

PM Supervisor

Mainfreight
11.2020 - 2024
  • Oversee Daily operations at a large distribution centre.
  • Function as the primary point of contact for Mainfreight drivers.
  • Monitor and audit driver paperwork for compliance and accuracy.
  • Maintain strong relationships with both drivers and customers.
  • Conduct toolbox talks and return updates to head office promptly.
  • Ensure equipment cleanliness
  • Ensuring timely communication and resolution.
  • Coordinate trailer docking and parking according to operational needs.
  • Consult with the Operations Manager to align equipment servicing schedules
  • Ensure timely and accurate completion of all email correspondence and reporting.
  • Plan and monitor all freight movements for effective utilisation in order to meet the operations time schedule
  • Supervise the loading/unloading of freight so that it is stored and restrained safely and effectively at all times
  • Identify and initiate employee training where performance shortfalls are recognised or opportunities for advancement are presented
  • Adhere to all customer site safety rules including the Traffic Management Plan;
  • Respond to and investigate all incidents, hazards, unsafe acts and damages without delay
  • Address all damages to freight or equipment immediately, escalate when necessary
  • Capable of driving Tug Truck and pulling trailers in and out of depot

Youth Worker

Big Brown House
06.2020 - 2022
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Provided key emotional support to special needs youth.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Developed strong relationships with community partners to secure resources and opportunities for the youth served.
  • Facilitated youth development and leadership programs for young people from diverse backgrounds.
  • Collaborated with parents, teachers and professionals to drive youth program outcomes.

Youth Worker

Aspire
2018 - 2020
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
  • Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
  • Supported and mentored students in developing skills to become successful in community.
  • Coordinated special events such as cultural celebrations or field trips that enriched participants'' experiences beyond traditional program offerings.
  • Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
  • Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
  • Developed and implemented weekly life skills workshops, leading to improved self-esteem and independence among participants.
  • Enhanced community engagement by organizing local youth events that fostered sense of belonging and encouraged positive peer relationships.
  • Fostered safe and inclusive environment, enabling young people from diverse backgrounds to share experiences and support each other.
  • Built strong relationships with community leaders to secure resources and opportunities for youth development.

Education

CERT IV Community Service

MT DRUITT TAFE

Skills

  • Team motivation
  • Mentoring
  • Social skill development
  • Emotional support
  • Conflict de-escalation
  • Behavior modeling
  • Advocacy
  • Behavioral interventions
  • Educational activities
  • Program support
  • Special needs
  • Youth development
  • Cultural history
  • Skill building
  • Personal hygiene support
  • Active listening
  • Relationship building
  • Collaboration and teamwork
  • Problem-solving
  • Goal setting
  • Youth programming
  • Youth advocacy
  • Attention to detail
  • Life skills development
  • Cultural sensitivity
  • Behavioral intervention
  • Crisis intervention
  • Coping techniques
  • Mental health crisis response
  • Maintaining client records
  • Report preparation
  • Resident support
  • Patient relationship management
  • Implementing client care plans
  • Document management

Certification

  • Drivers Licence
  • First Aid Certificate
  • Police check
  • Working with children’s check
  • 100 points of ID

Referee

  • References available upon request

Timeline

PM Supervisor

Mainfreight
11.2020 - 2024

Youth Worker

Big Brown House
06.2020 - 2022

Youth Worker

Aspire
2018 - 2020

CERT IV Community Service

MT DRUITT TAFE
CHRIS SILA