Decerie Ann Manozo
Cairns,QLD
Summary
Dynamic and results-oriented professional with great experience in pharmacy operations and administrative support, notably at Chemist Warehouse, and customer service, demonstrating exceptional problem-solving skills and a commitment to accuracy in all areas. The ability to enhance team efficiency and patient satisfaction through a diligent work ethic and excellent teamwork. I have a friendly and outgoing personality with the willingness to expand my skillset within the industry. If given the opportunity, I am ready to contribute and grow with your team.
Overview
6
6
years of professional experience
Work History
Pharmacist Assistant
Chemist Warehouse
Cairns, QLD
08.2023 - Current
- Verified accuracy of prescriptions filled by comparing data on screen with hard copy of prescription.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided customer service to patients by answering questions related to prescription medications and refills.
- Maintained clean and organized pharmacy shelving and work areas.
- Trained new pharmacy staff in procedures and customer service standards.
- Assisted pharmacist in daily operations tasks and administrative tasks.
Warehouse Worker
The Distributors Cairns
Cairns, QLD
02.2022 - 12.2022
- Operated scanners, computers, and other equipment to track orders.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted in the packaging and labeling of products for shipment, POS, and stocktake.
- Worked cooperatively in a large team environment.
Administrative Assistant
Fenglehorn Sauces
Cairns, QLD
01.2021 - 02.2022
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized files and maintained the front desk and reception area are neat and in an organized fashion.
- Helped in the kitchen and warehouse, following correct procedures, ensuring all products are up to standard.
Crew Member
Hungry Jacks
Cairns, QLD
07.2019 - 12.2020
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Resolved customer complaints in a professional manner.
Skills
- Customer Service
- Problem-solving skills
- Document filing
- Drug interactions
- Medication dispensing
- Stocking shelves
- Point of sale systems proficiency
- Processing payments
- Pharmacy operations
- Safety protocols
- Loading and unloading
- Shipping and receiving
- Health and safety regulations
- Multitasking and organization
- Equipment maintenance
- Warehouse logistics
- Attention to detail
- Computer skills
- Excellent teamwork
- Willingness to learn new skills
- Motivated and enthusiastic
- Reliable and trustworthy
- Fluent in English and a secondary language, Tagalog
References
References available upon request.
Timeline
Pharmacist Assistant
Chemist Warehouse
08.2023 - Current
Warehouse Worker
The Distributors Cairns
02.2022 - 12.2022
Administrative Assistant
Fenglehorn Sauces
01.2021 - 02.2022
Crew Member
Hungry Jacks
07.2019 - 12.2020
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