Summary
Overview
Work History
Education
Skills
Certification
Other Information
Education Summary
Visa Grant
National Police Certificate
Tax File Number
Insurance Policy Certificate
Personal Information
Awards
Languages
Timeline
Generic
Dechen Choden

Dechen Choden

Gosnells,WA

Summary

Experienced Professional with solid history working at different facilities and offices including in Bhutan and Australia. Diligent about carrying out tasks with care and attention to detail. Adept at handling hospital related services, warehouse and stores including commercial/domestic cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as the flexibility to handle customer requirements. Experience in leading a team for the past five years, reliable and thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction. Detail-oriented and demonstrates dedication to customer satisfaction, reliability, and taking pride in a job well done. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Warehouse Pick Packer

Sigma Warehouse
  • Filling of stocks
  • Scanning of products
  • Packing of stocks to be disbursed
  • Stacking of stocks on the shelves
  • Checking expiry dates
  • Cleaning of stores
  • Maintaining safety and security at work place which is essential in the warehouse
  • Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas
  • Maintained safety protocols through the safe handling of equipment and chemicals

Support Worker (AIN)

Paro General Hospital
01.2016 - 12.2023
  • Help to maintain and develop new skills for the clients
  • Assist and support the nurse on duty
  • Help clients to do their activities such as cooking, playing, learning and trainings
  • Feeding meals to the patients as per their requirement and instructions from doctors
  • Making of beds for the patients and changing linens
  • Dispose linens which needs to be cleaned to the designated area
  • Clean, dust, and mop office floors by using a variety of equipment and supplies
  • Ensure that cleaning liquids are mixed in correct and safe quantities
  • Vacuum and make sure that they are dried out before the day begins
  • Wipe down table and chairs and make sure that stubborn smears are removed using cleaning materials
  • Empty trash cans and ashtrays and make sure that all trash is properly disposed of
  • Clean and wash down windows and ensure that they are dried properly
  • Ensure that the kitchen and equipment are properly cleaned and maintained
  • Wash down restrooms and ensure they are sanitized properly
  • Replenish towels, soap, and toilet paper in bathrooms regularly
  • Wipe down walls, doors, and wall hangings using appropriate types of cleaners and cloth
  • Ensure proper cleanliness of the areas around the hospital such as walkways
  • Reported maintenance concerns or repairs to the appropriate supervisor for prompt remediation
  • Cleaned windows, glass partitions, and mirrors with cleaners and sponges
  • Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Maintained safety protocols through the safe handling of equipment and chemicals
  • Restocked supplies, replacing toiletries, liners, and soaps
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves
  • Responded to emergency cleaning requests to meet client expectations

Filler

IGA
01.2015 - 07.2015
  • Filling of stocks for grocery, deli, fresh produce and dairy departments
  • Checking of expiry dates for all the products
  • Refilling of stocks whenever it’s required
  • Providing customer services
  • Cleaning the stores and shelves
  • Bringing trolleys for the customers
  • Maintaining safety and security while working in the store
  • Helping team members whenever required

Personal Care Assistant (PCA)

Graylands Hospital and Selby Lodge
02.2013 - 07.2015
  • Feeding meals to the patients as per their requirement and instructions from doctors
  • Making of beds for the patients and changing linens
  • Dispose linens which needs to be cleaned to the designated area
  • Clean, dust, and mop office floors by using a variety of equipment and supplies
  • Ensure that cleaning liquids are mixed in correct and safe quantities
  • Vacuum and make sure that they are dried out before the day begins
  • Wipe down table and chairs and make sure that stubborn smears are removed using cleaning materials
  • Empty trash cans and ashtrays and make sure that all trash is properly disposed of
  • Clean and wash down windows and ensure that they are dried properly
  • Ensure that the kitchen and equipment are properly cleaned and maintained
  • Wash down restrooms and ensure they are sanitized properly
  • Replenish towels, soap, and toilet paper in bathrooms regularly
  • Wipe down walls, doors, and wall hangings using appropriate types of cleaners and cloth
  • Ensure proper cleanliness of the areas around the hospital such as walkways
  • Reported maintenance concerns or repairs to the appropriate supervisor for prompt remediation
  • Cleaned windows, glass partitions, and mirrors with cleaners and sponges
  • Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Maintained safety protocols through the safe handling of equipment and chemicals
  • Restocked supplies, replacing toiletries, liners, and soaps
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves
  • Responded to emergency cleaning requests to meet client expectations

Domestic/commercial and Vacate Cleaner

Absolute domestic/ Magic Maids
02.2013 - 07.2015
  • Transported trash and hazardous waste to the appropriate disposal area
  • Sanitized frequented areas and equipment using approved supplies
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Responded to emergency cleaning requests to meet client expectations
  • Restocked supplies, replacing toiletries, liners, and soaps
  • Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation
  • Scrubbed bathrooms, removing soap scum, mould, and excess dirt from sinks and shower areas
  • Performed daily dusting, leather and wood surface polishing, and wall washing
  • Maintained safety protocols through the safe handling of equipment and chemicals
  • Cleaned windows, glass partitions, and mirrors with cleaners and sponges

Program Officer

Youth Development Fund
01.2009 - 12.2012
  • Preparing presentations
  • Coordinating events and conferences
  • Maintaining databases
  • Managing online resources
  • Typing out minutes of meetings
  • Filing
  • Managing and scheduling meetings
  • Managing the calendar of the program director
  • Answering telephone calls
  • Making travel arrangements
  • Processing payments to suppliers and vendors
  • Assisting customers with everyday queries
  • Worked closely with human resources to support employee management and organizational planning
  • Identified the needs of customers promptly and efficiently
  • Determined consumer needs to provide products and services appealing to a larger market
  • Implemented strategies to take advantage of new opportunities
  • Displayed strong telephone etiquette, effectively handling difficult calls
  • Supervised and supported housekeeping personnel to maximise the quality of service and performance
  • Assessed daily workloads, scheduled, and planned daily assignments, and oversaw numerous projects
  • Delegated work to staff, setting priorities and goals
  • Explained goals and expectations required of trainees
  • Collaborated with multiple departments to maximize workflow and efficiency
  • Prepared work schedules for associates to promote proper staffing levels
  • Managed team of employees, daily progress reports, and overall project planning
  • Practiced safe work habits and wore protective safety equipment
  • Coached staff on strategies to enhance performance and improve customer relations

Education

Bachelor of Education (Honours) -

Loreto College
Darjeeling, West Bengal

Completed grade 12- Arts -

Nima High School

Skills

  • Manual Handling
  • Basic Computer skills
  • Communication
  • Professional writing
  • Listening
  • Teamwork
  • Independence
  • Attention to detail
  • Time management
  • Interpersonal skills
  • Physical fitness
  • Self-motivation
  • Reliability
  • Dedication
  • Hardworking
  • Instruction following
  • Task completion
  • Knowledge of cleaning tools
  • Politeness
  • Productivity
  • Conscientiousness
  • Detail-oriented
  • Physical stamina
  • Positive attitude
  • Strong work ethic
  • Multitasking
  • Prioritization
  • Use of chemical cleaners
  • Adaptability
  • Flexibility
  • Willingness to learn
  • Team collaboration
  • Decision making

Certification

  • Certificate III in individual support
  • Manual Handling training completed
  • HLTAIDO11 Provide First Aid Training completed
  • Awarded leadership and quality certificate by Her Royal Highness, the queen of Bhutan as a youth worker.
  • Basic computer knowledge
  • Basic awareness of chemical usage
  • Participate in the safe workplace
  • Completed customer service: redefining professionalism training
  • Provide housekeeping services to guests and Room division operation
  • Knowledge of Manual Handling
  • Awareness of chemical usage
  • Created a highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Full experience working in hotels at various positions.

Other Information

YES, Third dose and Booster done, Yes, Yes, Yes

Education Summary

  • Bachelor of Education (Honours), Loreto College, Darjeeling, West Bengal, India
  • Completed grade 12- Arts, Nima High School, Bhutan

Visa Grant

Student subclass 500/ Dependent visa allowed to work full time.

National Police Certificate

Yes

Tax File Number

Yes

Insurance Policy Certificate

Yes/ Medibank Comprehensive OSHC.

Personal Information

  • Passport Number: G076654
  • Date of Birth: 02/15/86

Awards

  • Awarded best certificates by Youth Development Fund.
  • Excelled in Games and sports

Languages

Hindi
Elementary
English
Professional Working

Timeline

Support Worker (AIN)

Paro General Hospital
01.2016 - 12.2023

Filler

IGA
01.2015 - 07.2015

Personal Care Assistant (PCA)

Graylands Hospital and Selby Lodge
02.2013 - 07.2015

Domestic/commercial and Vacate Cleaner

Absolute domestic/ Magic Maids
02.2013 - 07.2015

Program Officer

Youth Development Fund
01.2009 - 12.2012

Bachelor of Education (Honours) -

Loreto College

Completed grade 12- Arts -

Nima High School

Warehouse Pick Packer

Sigma Warehouse

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Dechen Choden