Summary
Overview
Work History
Education
Skills
Timeline
Generic

Decklen Munro

Brisbane,QLD

Summary

Proven track record in enhancing sales and customer satisfaction at Storage King, leveraging expert money handling and robust customer relations skills. Achieved high conversion rates through optimized sales strategies and meticulous facility management. Excelled in fast-paced environments, significantly improving inventory accuracy and safety standards, demonstrating a keen ability to meet and exceed sales goals.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Storage King
11.2022 - 01.2024
  • Managed incoming and outgoing sales calls throughout the day, optimising sales scripts for colleagues and ensuring a high conversion rate for the company.
  • Supervised day-to-day operations to meet performance, quality and sales expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Managed and took care of our entire site facility, from cleaning, assisting customers and maintaining a safe environment for all.

Construction Laborer

MML CIVIL CONSTRUCTION
03.2022 - 07.2022
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Conducted daily site inspections to identify potential safety hazards.
  • Observed safety regulations on job sites to minimize accidents.

Store Team Member

Aussie Seafood House
04.2021 - 02.2022
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Set up displays of merchandise to market new products to customers.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.

Education

High School Diploma -

TAFE Queensland
Alexandra Hills, QLD
11.2021

Skills

  • Money Handling
  • Customer Relations
  • Sales Strategies
  • Product and service knowledge
  • Sales Goals

Timeline

Assistant Manager

Storage King
11.2022 - 01.2024

Construction Laborer

MML CIVIL CONSTRUCTION
03.2022 - 07.2022

Store Team Member

Aussie Seafood House
04.2021 - 02.2022

High School Diploma -

TAFE Queensland
Decklen Munro