Declan Bear
Lindfield,NSW
Summary
- Dynamic professional with a proven track record at Novotel Sydney City Centre, excelling in customer service and responsible alcohol service. Strong multitasker and team player, adept at enhancing guest experiences and training staff
- Qualified Bar tender with robust background in hospitality Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Novotel Sydney City Centre
09.2024 - Current
- Prepared and served a variety of beverages in high-pressure environments.
- Maintained cleanliness and organization of the bar area to ensure efficient service.
- Assisted in managing inventory levels and restocking supplies as needed.
- Engaged with guests to provide exceptional customer service and foster positive experiences.
- If the bar was not busy, I would undertake the actions of waitering tables and clearing plates.
- Collaborated with kitchen staff to coordinate food and drink pairings for events.
- Handled cash transactions accurately, ensuring compliance with financial procedures.
- Trained new staff on bartending techniques and customer interaction best practices.
- Adapted quickly to changing menu items and seasonal drink specials to enhance offerings.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Futsal Competition Manager
West Lindfield Sports and Rec Centre
02.2021 - 11.2025
- Developed and implemented competition schedules to enhance participant engagement.
- Coordinated logistics for events, ensuring seamless operations and participant satisfaction.
- Managed registration processes, streamlining data collection and improving accuracy.
- Trained and mentored junior staff on competition management best practices.
- Analyzed participant feedback to refine future events for increased engagement.
- Collaborated with local organizations to expand competition offerings and partnerships.
- Oversaw budgeting and resource allocation for multiple sporting events simultaneously.
Optus Sales Ambassador
Crossmark
10.2024 - 10.2025
- Cultivated relationships with clients to enhance brand loyalty and increase customer engagement.
- Demonstrated product features and benefits to drive sales and educate consumers effectively.
- Conducted market research to identify trends, informing targeted promotional strategies.
- Trained new team members on sales techniques and customer service best practices for improved performance.
Youth Football Coach
Lindfield Football Club
03.2020 - 08.2025
- Developed training programs to enhance player skills and teamwork.
- Mentored junior coaches to improve instructional techniques and player engagement.
- Organized youth tournaments, ensuring compliance with safety standards and regulations.
- Evaluated player performance, providing constructive feedback for skill improvement.
Education
Bachelors of Security Studies - Cyber Security
Macquarie University
Sydney, New South Wales, NSW11-2028
High School Diploma -
Killara High School
Sydney, NSW11-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Food service
- Alcohol awareness
- Salesmanship
Certification
- Licensed RSA - (October 2024 - Current date)
- High School Diploma
Timeline
Optus Sales Ambassador
Crossmark
10.2024 - 10.2025
Bartender
Novotel Sydney City Centre
09.2024 - Current
Futsal Competition Manager
West Lindfield Sports and Rec Centre
02.2021 - 11.2025
Youth Football Coach
Lindfield Football Club
03.2020 - 08.2025
Bachelors of Security Studies - Cyber Security
Macquarie University
High School Diploma -
Killara High School