Declan Lania

Maintain a clean, organised work area to support smooth operations

Train new staff on safe machine use and procedures

Provide friendly, efficient service in the deli and on the retail floor

Restock and rotate products to ensure quality and availability

Operate food prep equipment safely and hygienically

Support team goals and uphold food safety and hygiene standards

Developed strong knowledge of high-end dining standards, professional kitchen operations, and quality food service, with additional experience in café settings

Assisted guests with food and beverage selections, ensuring a positive dining experience

Checked in during meals to maintain high satisfaction across all courses

Restocked napkins, cutlery, and supplies to keep service running smoothly

Served at high-volume events and catered functions, both in-house and off-site

Resolved customer issues calmly and professionally, in line with company policy

Delivered food and drinks efficiently under pressure in busy environments

Experienced in serving 250+ covers in a single night with speed and accuracy

Processed returns and exchanges in line with store policies

Maintained a clean, organised checkout area and restocked as needed

Provided clear, friendly responses to customer inquiries

Set up promotional displays and arranged merchandise to boost sales

Assisted customers in locating products and recommending suitable options

Operated POS system efficiently, handling cash and EFTPOS transactions accurately

Supported stocktakes and inventory checks to ensure product availability

Collaborated with team members to meet daily sales and service goals

Ensured store presentation met brand and safety standards at all times

Demonstrated initiative by stepping in during busy periods to keep service levels high