Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Declan Mead

Melbourne,VIC

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's Heidelberg
05.2023 - Current
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Going above and beyond to achieve targets, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Consistently exhibited calm demeanour during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Crew Coach

McDonald’s Indooroopilly II
02.2022 - 04.2023
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.

Restaurant Manager

Pizza Hut Ashgrove
01.2021 - 04.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

Bachelor of Business / Media Communication -

Monash University
Caulfield, VIC
12.2026

Queensland Certificate of Education -

Marist College Ashgrove
01.2020

Skills

  • Perception & Adaptability
  • Punctual & Reliable
  • Effective Communication
  • Delegating Work
  • Energetic and Enthusiastic
  • Attention to Detail
  • Team Development
  • Interpersonal Skills
  • Tech-Savvy

Certification

  • Certificate III in Retail, SIR30216, 2023


  • Provide First Aid, HLTAID011, 2023


  • Provide cardiopulmonary resuscitation, HLTAID009, 2023


  • Provide basic emergency life support, HLTAID010, 2023

References

Alexander Bakin, Assistant Restaurant Manager – McDonald’s Indooroopilly II, 0478616468

Timeline

Shift Manager

McDonald's Heidelberg
05.2023 - Current

Crew Coach

McDonald’s Indooroopilly II
02.2022 - 04.2023

Restaurant Manager

Pizza Hut Ashgrove
01.2021 - 04.2022

Bachelor of Business / Media Communication -

Monash University

Queensland Certificate of Education -

Marist College Ashgrove

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Declan Mead