As a casual team member at Red Rooster, I contribute to daily operations while delivering fast, friendly service in a fast-paced service environment. I perform a variety of front and back-of-house duties, helping to ensure smooth service and customer satisfaction.
Work Experience
Citadel Group Services
- 01.2025
As a Year 11 student, I had the opportunity to step out of the classroom each week to gain hands-on industry experience. I completed my work experience with Citadel Group Services, where I assisted in project testing, maintenance, and warranty inspections in collaboration with relevant water authorities. Due to my strong performance and interest in the field, I was invited to continue this placement into 2025, further developing my understanding of field operations, safety procedures, and industry standards.
Year 11 Student Placement – Ongoing into 2025
Christmas Casual
Universal Store
01.2024 - 01.2025
As a Christmas Casual team member at Universal Store during the retail season, I supported the team in delivering exceptional customer service in a fast-paced, high-pressure environment. My responsibilities included assisting customers with product selection, maintaining merchandising standards, processing sales efficiently, and ensuring the store remained clean and organized during high-traffic periods. This role helped sharpen my communication, multitasking, and time management skills while contributing to a positive shopping experience for customers.
Trainee Manager
Carl’s Jr
07.2022 - 01.2024
Throughout my time at Carl’s Jr, I progressed through key leadership roles—starting as a Crew Trainer and Team Leader before becoming a Trainee Manager. In this role, I was actively involved in supervising operations, training team members, and supporting management in day-to-day responsibilities. I played a central role in maintaining high standards, resolving customer issues, and ensuring smooth store operations. This experience developed my skills in team leadership, customer service, and operational management within a fast-paced hospitality environment.
Education
Year 12 VCE studies
The Gordon
11.2025
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Geelong Lutheran College
Skills
Customer Service
Management
Teamwork
Problem solving
Time management
Equipment Troubleshooting
Staff Training and Development
Role Modeling
Team Supervision
Cash Handling
Certification
White Card – Construction Induction Training
Currently undertaking Certificate II in Building and Construction