Dee Cincotta
Aspendale,VIC
Overview
15
15
years of professional experience
Work History
Retail Cashier/Supervisor of Operations
Coles Supermarket
09.1995 - 07.2010
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Mentored new team members on sales software system operation.
- Managed staffing levels to provide optimal support for cash register operations.
Factory Production Worker
Aloe Vera Industries Pty Ltd
06.1995 - 09.1997
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated several machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Participated in training sessions to enhance skills and knowledge.
- Weighed and measured items to prevent waste and meet quality standards.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw loading and unloading of packages in warehouse.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
Associate of Applied Science - Beauty Therapy
Flagstaff College of TAFE
Melbourne, VICSkills
- Flexible Schedule
- Enthusiastic and Proactive
- Attention to Detail
- Customer Service
- Receive Goods
- Packaging
- Teamwork and Collaboration
- Reliable and Punctual
Timeline
Retail Cashier/Supervisor of Operations
Coles Supermarket
09.1995 - 07.2010
Factory Production Worker
Aloe Vera Industries Pty Ltd
06.1995 - 09.1997
Associate of Applied Science - Beauty Therapy
Flagstaff College of TAFE
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