Deanna Morgan
SALISBURY,SA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Environmental health officer position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Compliance|Food Safety|Customer Feedback Officer
Zambrero Head Office
05.2015 - Current
- Upheld the highest ethical standards in all inspection activities, ensuring unbiased evaluations and promoting a culture of integrity within the field across all sites.
- Coordinated efforts with other inspectors as part of a cohesive team approach to maintain consistent standards across all inspected sites.
- Evaluated employee hygiene practices to ensure compliance with proper food handling procedures.
- Mentored junior staff members, helping them develop their skills, knowledge and advance in their careers.
- Identified, investigated and documented compliance and food safety violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Managed relationships with franchise partners and managers, maintaining open lines of communication to ensure transparent operations.
- Reviewed and prepared written correspondence to address complex and sensitive customer complaints and inquires.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Reduced the number of unresolved complaints by closely monitoring case progress and providing guidance on complex issues.
Manager
Subway
10.2002 - 05.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Leferve High School
Semaphore, SASkills
- Rule Enforcement
- Process Improvement
- Audit reporting
- Customer feedback resolution
Timeline
Compliance|Food Safety|Customer Feedback Officer
Zambrero Head Office
05.2015 - Current
Manager
Subway
10.2002 - 05.2015
High School Diploma -
Leferve High School
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