Summary
Overview
Work History
Education
Skills
Certification
Languages
Fitness and Gym, and Fashion
Timeline
Generic
Deedee El-Osta

Deedee El-Osta

Melbourne,Victoria

Summary

Dependable retail professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems - committed to delivering excellence in all facets of customer service and administrative support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salon Assistant

Alex Royer Salon
11.2022 - 04.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered telephone calls to provide information and schedule new appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Team Member (Trainee)

Grill'd Pty Ltd
12.2021 - 05.2022
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Warehouse and Admin Assistant

Good Food Exports Pty Ltd
11.2019 - 06.2021
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Cleaned and maintained warehouse in compliance with safety standards.

Education

Victorian Certificate of Education -

McKinnon Secondary College
McKinnon, VIC
11.2022

Bachelor of Science And Bachelor of Arts - International Relations And Pharmacology

Monash University

Skills

  • Exceeding Customer Expectations
  • Excellent Written and Verbal Communication
  • POS Systems and Ordering Platforms
  • Active Listening
  • Problem-Solving Ability
  • Typing Proficiency
  • Cultural Awareness
  • Energy and Physical Stamina

Certification

- RSA Certified

- Working with Children's check

- Police check

Languages

English
Native or Bilingual
Greek
Limited Working

Fitness and Gym, and Fashion

- Committed to fitness and gym work 

- Ongoing interest in fashion, streetwear and couture

Timeline

Salon Assistant

Alex Royer Salon
11.2022 - 04.2023

Team Member (Trainee)

Grill'd Pty Ltd
12.2021 - 05.2022

Warehouse and Admin Assistant

Good Food Exports Pty Ltd
11.2019 - 06.2021

Victorian Certificate of Education -

McKinnon Secondary College

Bachelor of Science And Bachelor of Arts - International Relations And Pharmacology

Monash University

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Deedee El-Osta