Deeksha Gupta
Adelaide,SA
Summary
Proven Sales Associate at Travelex Currency Exchange, adept in customer service and cash handling, enhanced store visual appeal and customer satisfaction through exceptional service and relationship building. Skillfully managed financial transactions and customer interactions, fostering loyalty and repeat business. Demonstrates strong teamwork and problem-solving abilities, ensuring a welcoming environment for all customers.
Overview
12
12
years of professional experience
Work History
Sales Associate
Travelex Currency Exchange
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Business Owner
Veenu garments
Faridabad, Haryana
04.2012 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor Of Arts - Education
Calcutta University
05.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Relationship Building
- Cash Handling
- Flexible Schedule
- Store Opening and Closing
- Upselling
Timeline
Sales Associate
Travelex Currency Exchange
03.2023 - Current
Business Owner
Veenu garments
04.2012 - 10.2021
Bachelor Of Arts - Education
Calcutta University
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