Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Deena Davis

Cloverdale,WA

Summary

Compassionate Disability support worker with 3 years experience. Well-versed in helping individuals living with disabilities, knowledgeable about providing daily support and treating clients with dignity and respect.

Overview

8
8
years of professional experience

Work History

Disability Support Worker

Interchange
02.2022 - Current
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Utilized strong assessment skills to determine necessary client care and daily function assistance.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Collaborated with community workers to implement exciting social activity programs within facility.
  • Providing social support to clients and helping them engage in social activities, example: Swimming.
  • Providing emotional support and an open ear.
  • Transported clients to and from medical, mental health appointments and social activities.
  • Educated clients on options to assist in making informed decisions.
  • Supervised other workers and caregivers providing services to clients.

Disability Support Worker

People Who Care
03.2021 - 12.2022
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Planned and prepared nutritious meals and snacks to meet a healthy diet.
  • Collaborated with community workers to implement exciting social activity programs within facility.
  • Transported patients safely to social activities and doctors appointments.
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Utilized strong assessment skills to determine necessary client care and daily function assistance.

Cashier

Supa IGA
10.2019 - 06.2020
  • Operated cash register or POS system to receive payment by cash and debit/credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Ability to maintain a calm and courteous manner within a busy multi-cultural environment
  • Verified customer age requirement for tobacco purchases.

Hospitality Service

Sheffield's
04.2019 - 10.2019
  • Greeting and serving all customers courteously and efficiently.
  • Working flexible hours, nights, and weekends.
  • Closing at end of shift: including counting cash.
  • Responsibility of taking reservations.
  • Clearing tables and returning dishes and cutlery to the kitchen.
  • Kept track of guest payments, documentation and reservations using computer programs and databases.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes.
  • Maintained calm demeanour during high-volume periods and special events.

Bar Waitress

Criterion Hotel
06.2018 - 03.2019
  • Served food and beverages to patrons and confirmed complete orders.
  • Kept bar workspace clean and organized at all times.
  • Ensured timely delivery of bar foods and beverages.
  • Ensured good customer service to maximize repeat business.
  • Maintained tidiness and organization throughout bar area.
  • Monitored patron alcohol consumption to encourage safety.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • I've assisted with helping minimise health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.

Cashier

Rocks news and Lotto
02.2016 - 04.2018
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and debit/credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Price goods, restock shelves and arrange displays, re-order stock and check the change in the cash register.

Education

NDIS Workers Screening Check -

NDIS
01.2021

WWCC Working With Children Certificate -

Working With Children
01.2021

NDIS Workers Orientation Module -

Quality, Safety And You
01.2021

Certificate III in Individual Support (Aged Care) CHC33015 -

North Metropolitan TAFE
01.2020

Responsible Service of Alcohol (RSA) -

NRT
01.2018

Skills

  • Emotional Support
  • Client Transportation
  • Incident Reports and Behaviour Support Plans
  • Daily Living Requirements
  • Occupational Health and Safety
  • Youth Services
  • Elderly Care
  • Independent Living Support
  • Daily Living Assistance

references

Jessica Hammond- Direct manager - 0405 953 925 (Interchange)

Bailey Brown - Brown's Disability services' Ability hub - 0448 043 730


Timeline

Disability Support Worker

Interchange
02.2022 - Current

Disability Support Worker

People Who Care
03.2021 - 12.2022

Cashier

Supa IGA
10.2019 - 06.2020

Hospitality Service

Sheffield's
04.2019 - 10.2019

Bar Waitress

Criterion Hotel
06.2018 - 03.2019

Cashier

Rocks news and Lotto
02.2016 - 04.2018

NDIS Workers Screening Check -

NDIS

WWCC Working With Children Certificate -

Working With Children

NDIS Workers Orientation Module -

Quality, Safety And You

Certificate III in Individual Support (Aged Care) CHC33015 -

North Metropolitan TAFE

Responsible Service of Alcohol (RSA) -

NRT

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Deena Davis