Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deepa Deshpande

Glen Huntly,VIC

Summary

Certified Senior Salesforce developer with 7+ years of experience in the Salesforce ecosystem. Strong foundation in Salesforce administration, development, and Omni studio. Hands-on development experience in Omni studio Apex Class, Lightning web components, and Triggers, allowing for easy implementation of complex logic and features. Highly skilled in deployment and integration, with extensive experience using Rest APIs. Expertise in SOQL and SOSL queries and a background in Agile development methodology and project management. Contributed 2+ years of hands-on experience in Salesforce administration, including web-to-case, omni-channel, approval process, and candidate management. Proven ability to manage multiple priorities with a positive attitude and willingness to take on added responsibilities. Excellent problem-solving, communication, and leadership skills resulting in the successful delivery of projects.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Salesforce Consultant

Infosys Ltd.
07.2023 - Current
  • Leverage Lightning Data Service for efficient CRUD operations, reducing server calls and improving data handling.
  • Utilize LWC's data binding capabilities to capture and validate user inputs in real-time, providing a seamless user experience.
  • Configured Data Raptors to extract, transform, and load data efficiently within Salesforce, optimizing data processes for various business needs.
  • Design Flex Cards to present contextual information and actions, enabling users to interact with data directly from the card interface.
  • Making REST API Callouts from LWC & also used in integration procedure to invoke rest API from apex remote class.

Senior Salesforce Developer

Accenture Solutions Private Limited
06.2021 - 05.2023
  • Developed a component that alerts users about important updates or changes in their Salesforce records using the Notification Library's API.
  • Developed lighting components using SLDS, CSS styling & UI design to enhance look and feel of lightning app & leverages apex controllers to retrieve data from various API's & display on lightning components.
  • Designed & implemented automated Apex Error Logging Class.
  • Automated tasks that need to be performed at regular intervals using Schedulable Apex. This includes tasks like data updates, email notifications, and record maintenance.

Salesforce Developer

Cognizant Technology Solutions PVT LTD
06.2019 - 06.2021
  • Enforce application used by Abbot to set targets for sales reps
  • Created Sandboxes and configured them according to company standard operating procedures
  • Utilized debugging tools to catch exceptions and execute Governor Limits for Apex scripts
  • Executed SOQL queries as per business requirements
  • Implemented role hierarchies, sharing rules, and record level permissions
  • Implemented Dynamic approval process, migrated Enterprise Territory Module, created custom reports & dashboards
  • Integrated with 3rd party tool to fetch details of the target list objects.

Salesforce Administrator & Developer

KVP Business Solution Private Limited
06.2017 - 06.2019
  • Designed and developed Event Management module for D'frens
  • Utilized platform security features to secure confidential data
  • Created a range of custom components
  • Established multiple types of relationships
  • Developed and managed various workflow components
  • Conducted data analysis and migrated data from SQL Server database to Salesforce
  • Proactively identified opportunities for improvement and addressed functional gaps in Salesforce applications.

Salesforce Administrator

Yottabyte Solutions PVT LTD
05.2016 - 12.2017
  • Worked for Internal sales process
  • Provided training, support, and guidance to all internal users
  • Continuously improved data quality and data privacy processes
  • Provided first level help desk support
  • Supported, debugged, monitored, and alerted in production
  • Maintained user roles, security settings, sharing rules, profiles, permission sets, and data integrity
  • Produced training documentation and paralleled work on skills to cover Salesforce standard best practices.

Education

Bachelor of Electronics and Communication Engineer -

Sri Tontadarya College of Engineering GADAG - Visvesvaraya Technological University Belagavi
Gadag
06.2015

Skills

  • Salesforce technologies: Lightnining Web Components, Omni Studio Concepts using DataRaptor, Integration procedure, Omniscripts Flexcards & well versed with MSM Package (Mobile subscription management),Apex Classes, Apex Triggers, Asynchronous APEX, Batch Classes, Future methods & Schedulable Apex, Test Classes, Salesforce Integrations, Reports and Dashboards
  • Integrations: REST APIs and Salesforce-To Salesforce Integration
  • Data Tools: Apex Data Loader, Data Import Wizard, Workbench, IDX Workbench & VBT (Vlocity Build tool)
  • Programming languages: Apex, SOSL, SOQL, basic knowledge of Javascript
  • Methodologies: Agile-Scrum
  • Tools: JIRA, Visual Studio, Confluence page,Git, Bit Bucket, basic knowledge of CI/CD
  • Salesforce Clouds: Sales Cloud ,Service Cloud & CommsCloud
  • Methodologies: Agile-Scrum

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer 1
  • Salesforce Advance Administrator
  • Salesforce Service Cloud Consultant
  • Salesforce Platform App Builder
  • Salesforce CPQ specialist
  • Salesforce Certified JavaScript Developer I
  • Salesforce Certified Data Architecture
  • Salesforce Omnistudio Developer

Timeline

Salesforce Consultant

Infosys Ltd.
07.2023 - Current

Senior Salesforce Developer

Accenture Solutions Private Limited
06.2021 - 05.2023

Salesforce Developer

Cognizant Technology Solutions PVT LTD
06.2019 - 06.2021

Salesforce Administrator & Developer

KVP Business Solution Private Limited
06.2017 - 06.2019

Salesforce Administrator

Yottabyte Solutions PVT LTD
05.2016 - 12.2017

Bachelor of Electronics and Communication Engineer -

Sri Tontadarya College of Engineering GADAG - Visvesvaraya Technological University Belagavi

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Deepa Deshpande