Deepa Gautam
Ashfield,NSW
Summary
I am a reliable, hardworking and ambitious , Highly skilled customer service associate enthusiastic about ensuring optimal customer service in the customer service role. I am an energetic Crew Member offering outstanding skills in Customer engagement, food safety and inventory restocking and I am well-trained individual capable of operating kitchen machinery. I am flexible regarding shift pattern and I am now Pursuing a similar position with a fast food establishment.
Overview
7
7
years of professional experience
Work History
Crew Member
LEE WRAP
MERRYLANDS, NSW
07.2017 - 02.2018
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- preparing the order and passing the order to customers
- grilled the chicken for the wraps
- restocking the food items and cleaning the storeroom
Customer Service Associate
Little Caesars Pizza - Parramatta
Parramatta, NSW
08.2017 - 04.2018
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Coordinated between billing department and customers to resolve problems.
- Processed cash and credit payments rapidly and accurately.
Housekeeping Room Attendant
Meriton Suites Chatswood
Chatswood, NSW
10.2017 - Current
- Vacuumed, dusted and maintained the common areas, including hallways and waiting areas at elevators.
- Maintained the linen cart so that it was neat and organized.
- Used specified cleaning products in each guest room per company guidelines.
- Replenished guest room supplies, including water glasses, toiletries, and paper products.
Waitress
LONE STAR TOP RYDE
RYDE, NSW
06.2017 - 01.2018
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Stocked and maintained cleanliness of stations.
- Tended to the buffet and made sure food items were replenished as soon as they ran low.
Education
High School Diploma -
St. Lawrence College
Kathmandu, Central Development Region2016
Skills
- Quick learner
- People-oriented
- Consistently meets sales goals
- Team building expertise
- Active listening skills
- Point-of-sale transactions
- Telephone etiquette
- Verbal and written communication
- Product promotion
- Customer engagement
Timeline
Housekeeping Room Attendant
Meriton Suites Chatswood
10.2017 - Current
Customer Service Associate
Little Caesars Pizza - Parramatta
08.2017 - 04.2018
Crew Member
LEE WRAP
07.2017 - 02.2018
Waitress
LONE STAR TOP RYDE
06.2017 - 01.2018
High School Diploma -
St. Lawrence College
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