Deepa Shrestha

- Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.

- Knowledge of the aged care and disability sector, including an understanding of relevant regulations and standards.

- Collaborated with interdisciplinary teams, including healthcare professionals, therapists, and social workers, to provide coordinated and holistic care.

- Compassionate and empathetic approach, demonstrating sensitivity and respect for the needs and preferences of clients.

-Strong attention to detail, ensuring accuracy and completeness in scheduling and documentation.

-Proficient in using scheduling software and tools to manage appointments, shifts, and resources effectively.

- Ability to adapt to changing situations and work well under pressure in a fast-paced environment.

• Provide personal care to assist residents to maintain independence and dignity with respect to activities of daily living and lifestyle
• Planning and organizing activities for the residents that will meet social and recreational needs while also promoting independence and increasing quality of life
• Assessing and document the effectiveness of the programs, by tracking residents' progress and changing the programs as needed
• Assisting in mental health and well-being programs which empower the residents’ choices
• Reporting and Documentation to assess the overall health of the residents.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

• Worked as a team member in a culturally diverse group and critically reflected on the Power Threat Meaning Framework as well as analyzed whether the framework is applicable in social work practice in mental health.
• Reviewed literature to explore different theories as well as approaches relevant to mental health practice and apply learnings to related research.
• Shared research findings through publications, presentations and conferences.
• Applied good documentation practices when recording data and managing source documentation.
• Writing a full report on the findings and critical analysis of Power Threat Meaning Framework
• Active Participation in a weekly professional development seminar and Fortnightly supervision.

• Effective communication to identify and recruit the eligible Nepalese participants from Greater Western Sydney Areas
• Manage the workload and professionally conduct interviews (gaining consent, culturally responsive, valuing the dignity of the participants) with participants
• Being transparent in relaying the information about the research with the participants
• Effective handling of the technology while taking and uploading the survey
• Applied high degree of accuracy and precision when preparing documentation of research procedures and data gathered.

• Maintained a high standard of conduct and work performance based on MECA’s values to promote our reputation with key internal and external stakeholders
• Ensured integration and collaboration across MECA’s programs to deliver seamless and impactful end to end services with the customer at the centre
• Facilitated English classes for CALD communities and involvement in gardening as well as Homework support classes under MECA’s community development programs
• Attended meetings, training, conferences and seminars to advance professional knowledge
• Offered community resources and referrals to support client basic needs
• Working in a diverse team and working collaboratively for data collection and record keeping purposes
• Being a point of contact for a range of clients and external stakeholders
• Prepared communications, such as surveys, emails, reports and other correspondence
• Actively contributed to a safe and supportive working environment that is inclusive of all staffs through celebrating their nationality, cultural background, LGBTI status, abilities, gender and age.

• Described menu items to customers and suggested products based on stated preferences.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention
• Complying with food safety and hygiene to provide quality and safe service to customers
• Handled credit and debit card payment processing to complete purchasing experience.
• Maintained calm demeanor during high-volume periods and special events.
• Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.