Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DEEPA WALIA

Canberra

Summary

Enthusiastic, proactive leader with confidence, determination, and accomplished communication skills. Possessing relevant industry exposure and experience across domains, I bring a wealth of knowledge to the table. Equipped with strong problem-solving abilities and a passion for learning, I excel in effective communication. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives, approaching every task with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Chief Responsibilities

Australian Public Service APS - ACT Education Directorate
09.2020 - Current
  • Providing learning support working with the ACT South Weston region in school improvement at Red Hill Primary school
  • Supporting children with gifted and talented, multiple special needs, EALD, RTI (Response to Intervention) using Mini and Macq Lit program
  • Working with children across primary school age and learning needs as well as behaviour support
  • Effectively utilising the Early years learning framework in the International Baccalaureate primary years - IB PYP Curriculum

Chief Responsibilities

Community Services #1
09.2018 - 06.2019
  • Managing functioning of the HMS (Intuitive and fully comprehensive software) System
  • Run reports to collate data and service delivery statistics
  • Segregate performance reports according to the category of service and clientele
  • Working closely with management on report reviews and better outcomes
  • Regularly updated and maintained client records on software system
  • Maintained detailed report on processes and procedures to drive efficiency and accuracy

Account Manager

L&G Recruitment
07.2013 - 09.2018
  • Company Overview: United Kingdom
  • Human Resources Generalist activities, taking care of recruitment, client management
  • Mentoring team and coordinating to ensure to bridge the gap between client and delivery
  • Maintenance of records and data for regular review
  • Account Manager for multiple clients with generic and niche specifications working on the local-global model
  • United Kingdom

HR Manager in the professional services group

Synverse Limited
09.2011 - 06.2012
  • Company Overview: UK
  • Acquiring new clients for Staffing and Recruitment
  • Maintenance of client relationship
  • Close co-working with operational team
  • UK

Senior HR – Talent & Operations

QuEST Rolls-Royce
03.2010 - 03.2011
  • HR Business Partner for Rolls Royce business unit
  • The business unit had approximately 600 employees
  • Business Operations – reporting to General & Senior Managers
  • Employee Relations and Employee Engagement
  • Grievance Handling and retention
  • Performance Management and appraisals
  • Employee Reward and Recognition
  • Single point of contact for all employees onsite & offshore within the Rolls-Royce business unit

Senior Consultant – Global business solutions

Manpower Inc
07.2007 - 03.2010
  • Company Overview: Manpower Group has subsidiaries including Elan IT, Jefferson Wells, Right Management, Manpower Professional and Experis
  • Worked for permanent, IT contract staffing for large accounts like IBM, HP upon global positions
  • Pre-qualifying the candidates through emails and telephone
  • Networking through different social networking sites such as LinkedIn
  • Used the recruitment management software Hirecraft V3
  • Was a part of the UAT for the launch of Hirecraft across Asia Pacific locations
  • Certified as a champion in the tool
  • Manpower Group has subsidiaries including Elan IT, Jefferson Wells, Right Management, Manpower Professional and Experis

Education

Bachelor of Engineering - Computer Science

Visveswaraiah Technological University

Certificate III -

Business Administration

Diploma -

Community Services

Certificate IV -

Education Support

Diploma -

Early childhood Education and Care

Skills

  • Customer relationship management
  • Client relationship development
  • Operational strategy development
  • Talent acquisition and sales

Accomplishments

  • Awarded and honoured by the High Commission of India, Canberra.
  • Won Accolades at various National level and International Camps.
  • Awarded for moral science education and values from the regional catholic diocese.
  • Best Glider Pilot Award - National level.

Timeline

Chief Responsibilities

Australian Public Service APS - ACT Education Directorate
09.2020 - Current

Chief Responsibilities

Community Services #1
09.2018 - 06.2019

Account Manager

L&G Recruitment
07.2013 - 09.2018

HR Manager in the professional services group

Synverse Limited
09.2011 - 06.2012

Senior HR – Talent & Operations

QuEST Rolls-Royce
03.2010 - 03.2011

Senior Consultant – Global business solutions

Manpower Inc
07.2007 - 03.2010

Certificate III -

Business Administration

Diploma -

Community Services

Certificate IV -

Education Support

Diploma -

Early childhood Education and Care

Bachelor of Engineering - Computer Science

Visveswaraiah Technological University
DEEPA WALIA