Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Deepak Bakshi

Sydney,NSW

Summary

  • An incisive and detail-oriented individual having 14 years of experience in DevOps, SRE, Platform Maintenance, Change Management , Incident Management ,Operations and leading engineers.Proven ability to lead teams, manage complex projects, and implement best practices to enhance operational efficiency and product quality
  • Currently working as Operations Excellence SRE Lead on IAM access role to Support PING product which includes and not limited to SAML, OAuth/OIDC protocols and LDAP features.
  • Experience in running BIMS / MIM call for all high severity issues and providing statistics reports for the relevant issues.
  • Lead and manage the Operations group to ensure the reliability, availability, and performance of relevant systems.
  • Expertise in AWS Cloud IAM, specializing in designing and implementing robust identity and access management solutions. Proficient in securing cloud environments, managing user permissions, and ensuring compliance with industry standard
  • Design, implement, and maintain monitoring and alerting systems to proactively identify and resolve issues using some tools like splunk , pager duty , new relic.
  • Past experience of working in different domains such as Provisioning, Retail Banking, Investment Banking, Wealth -Management and Telecom.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Identity SRE DevOps Lead

Telstra
Sydney, Australia
04.2017 - Current
  • Working as operational excellence lead for IAM project using PING stack .
  • Hands on experience on various AWS technologies like Cloud Computing, Load Balancing, Cloud Watch, Load Balancing etc
  • Expertise in extracting data from Ping Directory based on different requirements in order to cater to business needs.
  • Acting as Change management lead to deploy fortnightly release for Identity stack.
  • Actively resolving Production Incidents and Leading the high priority / severity defects triage calls as an SRE lead.
  • Management and support of infrastructure and development applications including continuous integration, source code management, and hosted applications
  • Work collaboratively with team members to ensure successful delivery and implementation of assigned tasks, liaising with stakeholders.
  • Training and actively engaging with junior resources to train and upskill.

Sr Software Development Engineer

T-Systems
10.2015 - 03.2017
  • Single point of contact for change management and SRE activities
  • Leading the operations team and working as a bridge between developers and oprations team.
  • Designed, implemented, and managed CI/CD pipelines using tools such as Jenkins, GitLab CI, and CircleCI.
  • Implemented monitoring and logging solutions using Splunk.
  • Worked closely with development teams to optimize application performance and scalability.
  • Conducted security assessments and implemented best practices to ensure the security and compliance of systems.

Software Development Engineer in Test

Credit-Suisse
11.2014 - 09.2015
  • Worked on automation of various modules e.g., Login, Accounts, and Portfolio etc
  • Validation using simulators and emulators and testing the application on real time devices with both Android as well as IOS operating Systems
  • Involved in the requirement analysis and solutions meeting with Business, Requirement Engineer and IT project leads
  • Test Planning and Strategizing
  • User Story/Requirement Review and Analysis
  • Peer Reviewing of the Functional, Integration & System Test Scripts
  • Updating about the ongoing QA activities to Client Test Manager and IT Project Lead on the daily basis
  • Participation in other software development activities and bug-fixes to support the platform
  • Developed test automation framework for web using selenium with Test-NG
  • Developed test automation framework for web using API using Rest assured framework and Postman.

Junior Developer - Dot Net

Wells-Fargo
12.2010 - 10.2014
  • Developed application using C#.Net and AJAX under Visual Studio 2010 environment
  • Extensively used controls such as Data Grid and Data List to populate the records for presentation layer
  • Extensively used multi-Threading for fetching data from web services using C#
  • Worked on Data Access layer with dataset and data adapter, which interacts with SQL Database
  • Worked with SQL Server Reporting Services (SSRS) for providing comprehensive reporting functionality for variety of data sources
  • Configure SQL Server Integration Service (SSIS) for scheduling database backup and Implemented indexing for various tables in the database for improving the performance of the application
  • Involved in developing test cases for unit testing, integration testing and conducting code walk-through
  • Experienced in End-to-End Software Development Life Cycle using Waterfall (SDLC), Application Development Methodology (ADM) and Agile Methodologies as well Diagram, UML Modelling and Data Flow Diagram.

Education

Bachelor Engineering -

VIT, Pune, India
01.2010

Skills

  • Cloud Technologies/ Dev Ops
  • Plan Implement & monitor the AWS Cloud Infrastructure
  • Worked on different AWS services such as AWS Code Pipelines , Cloud Watch , Cloud Formation , S3 , IAM etc
  • Facility with development methodologies, including Agile
  • CI/CD Integration using bamboo , jenkins
  • Splunk and New Relink, creation of dashboards /management of alerts etc
  • IAM and UAM using PING stack
  • Configuration management using Bamboo for CI/CD Integration
  • Resource Management and training
  • Relational Database (SQL Server)
  • GIT / BASH
  • Build CI / CD plans on Jenkins / Bamboo
  • API Automation using Postman
  • Incident Management , Change Management
  • Operational Analysis,Team Collaboration,Troubleshooting and resolution,Stakeholder Communication ,Cost Estimations

Certification

  • NCFM intermediate Module in Financial Markets Certification
  • Certified SQL Server 2008 certified.
  • Microsoft MCTS .NET Certified.
  • Software Testing: Certified professional in Software Testing/Agile Practices.
  • AWS Certified SysOps Administrator - Associate

References

References are available on request.

Timeline

Identity SRE DevOps Lead

Telstra
04.2017 - Current

Sr Software Development Engineer

T-Systems
10.2015 - 03.2017

Software Development Engineer in Test

Credit-Suisse
11.2014 - 09.2015

Junior Developer - Dot Net

Wells-Fargo
12.2010 - 10.2014

Bachelor Engineering -

VIT, Pune, India
Deepak Bakshi