DEEPAK DEVARAJ
Wagga Wagga,NSW
Summary
Proven track record of enhancing customer satisfaction and team performance at Electrolinks Battery House, leveraging strong problem-solving and client relationship management skills. Achieved significant sales targets and operational efficiencies, demonstrating exceptional teamwork, collaboration, and a positive attitude. Expert in GPS route planning and strategic marketing, driving business growth and exceeding service goals.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Domino's Pizza
04.2021 - 07.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
Manager
Electrolinks Battery House
06.2019 - 03.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Till Operator
Longacres Filling Station
04.2018 - 05.2019
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
- Demonstrated excellent multitasking abilities by managing multiple tills simultaneously during peak hours.
Assistant Manager
Electrolinks Battery House
04.2017 - 03.2018
Sales Executive
Almarai
01.2016 - 03.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Expanded market share with strategic territory planning and targeted prospecting.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Increased market share with comprehensive competitor analysis and tailored marketing strategies.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Production Supervisor
Intex Batteries
05.2013 - 12.2015
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Evaluated existing production processes and identified areas for improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
Marketing Executive
Muthoot Finance
07.2007 - 05.2013
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Launched marketing activities for new product lines and market penetration.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Collaborated with developers, advertisers and production managers to market products and services.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
Education
Bachelor Of Commerce - Commerce
U.P University
Varanasi, India 06.2015
Higher Secondary - Commerce
Pavandoor Higher Secondary School
Kozhikode, India03.2007
High School - High School
Government High School Payambra
Kozhikode, India03.2002
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Punctual and Reliable
- Safe Driving
- Problem-Solving
- Clean Driving Record
- GPS and route planning
- Order picking and processing
- Map reading and navigation skills
- Traffic laws knowledge
- Stocking and Inventory
- Complex Problem-Solving
- Dispatch Communication
- Client Relationship Management
- Advanced planning
Languages
English
Upper intermediate (B2)
Hindi
Limited Working
Malayalam
Native or Bilingual
Tamil
Limited Working
Reference
JATINDER SINGH
Area Manager, Dominos Pizza, United Kingdom
Mobile: +447553130990
Email: Jatinder@dominossfr.com
REGHU J P
Managing Director, Electrolinks Battery House, Kozhikode, Kerala
Mobile: +916235300400
Email: electrolinkscalicut@gmail.com
RAJESH KUMAR K
Regional Marketing Manager, Muthoot Finance Ltd. Kozhikode, Kerala
Mobile: +918138910306
Email: rajeshmf5097@gmail.com
Timeline
Delivery Driver
Domino's Pizza
04.2021 - 07.2024
Manager
Electrolinks Battery House
06.2019 - 03.2021
Till Operator
Longacres Filling Station
04.2018 - 05.2019
Assistant Manager
Electrolinks Battery House
04.2017 - 03.2018
Sales Executive
Almarai
01.2016 - 03.2017
Production Supervisor
Intex Batteries
05.2013 - 12.2015
Marketing Executive
Muthoot Finance
07.2007 - 05.2013
Bachelor Of Commerce - Commerce
U.P University
Higher Secondary - Commerce
Pavandoor Higher Secondary School
High School - High School
Government High School Payambra
Similar Profiles
Zachary PiracciZachary Piracci
Special Events Stand Lead at Patterson Pizza dba Domino's PizzaSpecial Events Stand Lead at Patterson Pizza dba Domino's Pizza
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
Maduka Samarathunga ArachchilageMaduka Samarathunga Arachchilage
Aircraft Technician at Douglas AerospaceAircraft Technician at Douglas Aerospace