23 years' Experience in Airline and Freight Forwarding including 15 years in Management roles. Successfully overseeing the day-to-day operations of the department Including operational and Financial Management, Human Resources, Customer Relationships and Revenue generation. Proven track record in building strong relationships and always attuned to the customers need. Displaying uncanny business acumen, with ability to effortlessly engage top management to drive win-win situations.
National Project Pricing Specialist responsible for Pricing and Solutions including Service Provider Management.
Customer Retention and Development Manager (From March 2016)
Sales.
Actively involved in Branch sales program and working to increase revenue by securing new accounts. Since beginning 2019 started working on Sales opportunities and was successfully to onboard 15 + new logos with average monthly revenue of approximately +$30K.
Managed 4 - member team handling average 400 Air & 125 ocean shipments.
Achievement as Cargo Sales manager in Gulf Air, Kuwait.
Kuwait station was one of least performing stations in Middle East with low uplift and revenue factor. I took charge of station Sales in 2008 and establishing new relations with customers including signing contracts with DHL and Frontline logistics, service provider for US Army in Kuwait. In 2010 and 2011 volume uplift and revenue increased by 300% from 2008 figures.
Cargo Booking, Space planning
Ramp Handling
Customer Service
Training completed on DG, Live animal and Aircraft load control and cargo planning.
15 years of management experience in Logistics
Airline Sales and Operations,
Air and Ocean freight operations,
Business Development and Sales,
Account Management
Project Logistics
Technical and operational training from Gulf Air
Other certifications
Air safe Transport training Center, Perth.
Air Safe Transport Training Center, Perth,
Air Safe Transport training Center, Perth