DEEPAK SAINI
Sydney,NSW
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Development & Operational Manager
Pie face/United Petroleum
08.2020 - 11.2023
- Support in providing a safe and engaging working environment which complies with OH&S, food safety, industrial relations, employment agreement and certified training requirements
- Proactively manage COGS through each restaurants ability to accurately forecast and control wastage
- Proactively manage labour costs through restaurant ability to accurately forecast, use of impact data and labour management practices
- Ensure new restaurants launch successfully by working with key stakeholders including the support office, meeting labour budgets and mystery shop targets
- Support in providing a safe and engaging working environment which complies with OH&S, food safety, industrial relations, employment agreement and certified training requirements
- Secure new sites that meet the agreed criteria
- Ensure all legal and licensing arrangements are in place with prospective clients
- Manage the relationship with the licensee to ensure standards are maintained and sales are maximised
- Audit and coach the licensee to measure and maintain standards
- Ensure brand integrity is always maintained
- Effective communication on all levels including stakeholders (HO / State / regional) to ensure buy in from all parties
- Promote brand awareness through both metro and regional spread
- Consulting on site layouts
- Execution of in store fit outs
- Internal and external Branding
- Food safety compliance and training
- In-store training for food preparation and storage
- In store promotions and local area marketing
- Ensure pricing and terms with Pie Face are in accordance with company policies and procedures.
- Negotiated contracts with vendors for supplies needed for operations management activities.
- Organized workflow by assigning responsibilities to departments and teams and individuals.
- Identified opportunities for process improvement in order to increase productivity levels.
Area Manager
Crust Pizza
01.2016 - 06.2020
- Management of up to 90 plus staff-led and motivated store teams to increase sales and ensure efficiency
- Oversee the day-to-day operations of multiple restaurant locations
- Lead by example, develop & coach store managers to deliver Crust Pizza’s core values and culture
- Work closely with the founders and help teams to drive sales growth and deliver results
- Be active in planning and restaurant operations
- Use and analyse business information and reports to develop opportunities to maximise volumes and revenue and inform business decisions
- Train, develop and motivate Restaurant Leadership teams to be effective leaders with exceptional management skills utilising systems and processes as the subject matter expert
- Ensure the right leaders are placed in the right restaurant at the right time to ensure a successful leadership team and commercial outcomes for new and existing restaurants
- Develop annual restaurant plans across your territory setting clear goals and objectives aligned to business and revenue objectives
- Support in providing a safe and engaging working environment which complies with OH&S, food safety, industrial relations, employment agreement and certified training requirements
- Proactively manage COGS through each restaurants ability to accurately forecast and control wastage
- Proactively manage labour costs through restaurant ability to accurately forecast, use of impact data and labour management practices
- Ensure new restaurants launch successfully by working with key stakeholders including the support office, meeting labour budgets and mystery shop targets
- Maintain critical standards of product quality, daily food safety and sanitation minimum.
Mystery Shopper
The Market Intelligence Company
02.2013 - 03.2015
- Auditing Sydney Trains and Platforms & cafes
- Provides a focus on and responsibility for ensuring all
- Trains, cafes & Restaurants are operating at acceptable levels
- Carry out a set number of audits to meet a quota
- Attend briefings Regularly
- Achieving daily targets and quotas within the assigned time
- Data entry & analysis.
Restaurant/Training Manager
Nando’s, Chatswood
11.2010 - 11.2012
- Customer satisfaction Recruitment of staff (including advertising available positions
- Through to interviewing stage, conducting appraisals
- And performance reviews
- Conducted all staff induction procedures
- Report writing and responsible for forecasting volume of future
- Sales to maximize profits
- Processed all staff shifts and management of shift amendments
- Ensured presentation of the restaurant was always at a high standard
- Managed store stock levels, made key decisions about stock volume and stock control
- Assisted with marketing strategies, promotions, and point of sale material
- Ensured that quality, customer service, health, and safety standards were met
- Resolved any safety and security issues
- Handling of any customer complaints to ensure.
Restaurant Manager
Subway
01.2009 - 10.2010
- The hiring of all staff, Stocktaking and stock control preparation of all rosters Ensuring food wastage was kept to a minimum Employee appraisals, and performance reviews, Meeting proposed sales targets, handling of customer complaints, safety and security issues
Education
Skills
- Relationship building and management
- Issue Resolution
- Quality Control
- Market understanding
- Performance Goals
- Business Planning
- Team Collaboration
- Operations
- Training and Development
Certification
- Certificate IV in Leadership & Management
- Certificate III in Hospitality Management
- Food Safety Supervisor
- Responsible services of alcohol
Timeline
Business Development & Operational Manager
Pie face/United Petroleum
08.2020 - 11.2023
Area Manager
Crust Pizza
01.2016 - 06.2020
Mystery Shopper
The Market Intelligence Company
02.2013 - 03.2015
Restaurant/Training Manager
Nando’s, Chatswood
11.2010 - 11.2012
Restaurant Manager
Subway
01.2009 - 10.2010
- Certificate IV in Leadership & Management
- Certificate III in Hospitality Management
- Food Safety Supervisor
- Responsible services of alcohol
Similar Profiles
Merita MahmudovskiMerita Mahmudovski
Console Operator at United Petroleum Pie FaceConsole Operator at United Petroleum Pie Face
Krishna Reddy MenduKrishna Reddy Mendu
Console Operator at UNITED PIE FACEConsole Operator at UNITED PIE FACE
Anush DhakalAnush Dhakal
Customer Service Representative at United Pie Face, Dee WhyCustomer Service Representative at United Pie Face, Dee Why