Deepak Sharma
Albion,VIC
Summary
Results-driven Insurance advisor accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans. Persuasive communicator with personable style.
Overview
6
6
years of professional experience
Work History
Accident and Health Assistant Underwriter
Solution Underwriting
Melbourne, VIC
12.2023 - Current
- Supported review and acceptance or denial of new or renewal business.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Made approval and denial recommendations by determining accurate risk levels.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Underwriting Technician
IAG New Zealand
Auckland, AUK
03.2023 - 10.2023
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Documented payment details and personal information on customer accounts.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Personal Insurance Advisor
IAG New Zealand
Auckland, AUK
05.2021 - 03.2023
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Barista
BP Connect
Albany, Auckland
06.2018 - 03.2021
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
Bachelor of Commerce - Accounting And Business Management
Mumbai University
MumbaiPostgraduate Degree - Business/Commerce, General
Massey University
Auckland, NZSkills
Written and Oral Communications
Timeline
Accident and Health Assistant Underwriter
Solution Underwriting
12.2023 - Current
Underwriting Technician
IAG New Zealand
03.2023 - 10.2023
Personal Insurance Advisor
IAG New Zealand
05.2021 - 03.2023
Barista
BP Connect
06.2018 - 03.2021
Bachelor of Commerce - Accounting And Business Management
Mumbai University
Postgraduate Degree - Business/Commerce, General
Massey University