Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deepanshu Deepanshu

Perth,WA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.


Overview

8
8
years of professional experience

Work History

Assistant Manager

The Kingsley Tavern
02.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Relationship Manager

Pasco Automobiles
08.2016 - 01.2019
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

Assistant Merchandiser

Riviera Home Furnishing Pvt. Ltd.
12.2015 - 08.2016
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Education

Advance Diploma in Hospitality Management -

WAIFS INSTITUTE
WAIFS, PERTH
07.2023

BBA - Business Administration

Arya PG College Panipat
Karukshetra University
05.2014

Skills

  • Staff Management
  • Quality Standards
  • Sales Team Supervision
  • Effective Selling Strategies
  • Goals and Performance

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Assistant Manager

The Kingsley Tavern
02.2023 - Current

Relationship Manager

Pasco Automobiles
08.2016 - 01.2019

Assistant Merchandiser

Riviera Home Furnishing Pvt. Ltd.
12.2015 - 08.2016

Advance Diploma in Hospitality Management -

WAIFS INSTITUTE

BBA - Business Administration

Arya PG College Panipat

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Deepanshu Deepanshu